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[BUG] Reports of Posting Issues on Stratics Forums

Discussion in 'Suggestions and Bug Reports' started by Taylor, Jul 4, 2012.

  1. Taylor CEO

    Hi, folks. We've received a few reports since Monday that users are having trouble posting messages or starting conversations on Stratics Forums. In one case, clearing the cache and restarting the browser fixed the issue, but not in all cases. In another case, changing themes helped.

    We'll keep investigating the issue. If this happens to you, please give us all the info you can, including browser type and which theme you're using. Obviously, most folks remain unaffected, so we need lots of into to figure out the pattern. If you can't post this feedback, use the "Contact Us" link at the bottom of the forums.
  2. Marc Ettin Visitor

    checking as per request
    works ok
  3. Taylor CEO

    One user was able to fix the problem by downloading the newest version of Firefox/Chrome.
  4. Using IE. Cleared cookies, ran virus and spyware scans, etc.

    Not sure what you mean by theme?
  5. Taylor CEO

  6. Taylor CEO

    Reposting in case it helps anyone:
  7. Taylor CEO

    My computer won't let me download IE8 (not compatible with Windows 7). Can anyone with this issue confirm they're using IE 8 instead of IE 9?
  8. FrejaSP Stratics Legend

    Flexile Dark - Green thema did the trick for me. I don't like it, love uo classic thema.
    At least I can post now, also from my work, where I can't install Firefox.
  9. Taylor CEO

    I'm sorry. This is so frustrating! Are you able to install IE9 at work, or are you stuck with an older version?
  10. FrejaSP Stratics Legend

    I'm am able to install IE9 it but not allowed to do it :p
    I'm sure my Boss won't want to hear my reason for want to install IE9 :p
    I hope it can help others :)
  11. Taylor CEO

    Yeah, my office won't let me install past IE6. I'll keep looking for solutions, meanwhile...
  12. Taylor CEO

    Are any affected users using ad blockers?
  13. FrejaSP Stratics Legend

    I'm not using add blocker
  14. FrejaSP Stratics Legend

    As you see, it's the whole box to add a new message, that is missing.
    [IMG]
  15. Taylor CEO

    Ok, thanks for letting me know. Still researching.
  16. Yeah changing to Flexile Dark allows me to post again. But man is it ugly and now the page no longer fits my 22' screen (There's a left/right scroll bar at the bottom that I didn't have before)
  17. Taylor CEO

    When one of you are seeing the issue, will you right click and view page source and send it to me in an e-mail? syrus@stratics.com
  18. Magdalena Chef Journeyman

    Flexile Dark Green seems to have just worked for me, but it's (no offense) ugly.

    Thank you FrejaSP!
    Emma Silvermane likes this.
  19. Taylor CEO

    No offense taken. I agree.

    I dunno of the Class theme works, but you can actually choose your own color scheme, background pattern, and font.

    Still looking for solutions. Have folks at three external forums trying to brainstorm with me.
  20. FrejaSP Stratics Legend

    Send you a mail, I took the view page source from Post New Thread as I have same problem there.
  21. Emma Silvermane Journeyman

    changing the colors helped me but these colors are not eye pleasing .. bleh! hope it getts fixed soon!!!! so i can change it back
  22. Emma Silvermane Journeyman

    yea changing the color made the screen longer so now u have to scroll from left to right to see everything and the like and unlike work weird for me now .. i cant even find the original setting this is sad sad .. the normal setting works on my ipod .. so im not sure if that helps you any .. but this sccrollin stuff is a pain the colors i can deal with
  23. Taylor CEO

    Finally got IE8 installed. Using it now, but all the themes are working for me. This is crazy and frustrating. Still researching...
  24. Taylor CEO

    I've replicated it! But I'm not sure what to do next.

    At stratics.com/community, in IE8, using these details:

    Username: testing123
    Password: testing123

    I can't see the quick reply box in certain themes. This is only in IE8. In Firefox 12, everything is working fine.
  25. Taylor CEO

    My various support sites haven't produced answers. Submitted formal ticket to XenForo yesterday.
  26. Mudbight Adventurer

  27. Mudbight Adventurer

  28. Mudbight Adventurer

    Okay got it to work.tried everything suggested without anything working. using Vista and not sure explorer version.. Had to say heck with explorer and downloaded google chrome browser. like this one way better anyways..hehe
    Syrus likes this.

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