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A little in-game help please.

Discussion in 'UO Siege Perilous' started by MoonglowMerchant, Feb 25, 2009.

  1. I have a promo code to claim a token in game but when I click help, then promo code redemption, I get a message that the promo code system is not working, try again later.

    Is it just me?
     
  2. kelmo

    kelmo Old and in the way
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    Same here.
     
  3. Thank you Kelmo. Anyone else?
     
  4. Touzoko

    Touzoko Certifiable
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    This person has purchased token before, which did not work. Tried to get help, without avail.
    Some time later, he tried again and it worked perfectly. Hopefully the same case is yours, and either their system is needing attention, and your code will work, or their system just needs to update, and your token will work.
    This one hopes for the best. Most likely, only time is needed.
     
  5. Chrissay_

    Chrissay_ Guest

    If you are having trouble with your promo codes please contact customer support at http://support.ea.com.

    Chrissay
     
  6. SoulWeaver

    SoulWeaver King of The Bearded Ladies
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  7. Sweeney

    Sweeney Guest

    It's not the codes, duh.
     
  8. Thanks.

    I had started a thread on UHall and asked about it. Chrissay said they checked it and it was working fine. But, it isn't.

    I'm trying to make that clear for them so that they know there is a problem.

    Thanks for everyone who is checking.
     
  9. kelmo

    kelmo Old and in the way
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    Sweeney, mind your manners. Crissay is trying to help. It seems the system is working for some and not for others.
     
  10. Sweeney

    Sweeney Guest

    I'll admit the "duh" was a little too much, but it didn't seem like she even read the top post, she just assumed it was a code problem.
     
  11. kelmo

    kelmo Old and in the way
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    Sweeney, when the problem is Siege specific, as it seems to be, it is just a little harder to get the attention. The Mythic folks likely do not have many Siege characters to try this from. We have to work together to convince them. *nods* She really will be helpful when we pin the problem down.
     
  12. kelmo

    kelmo Old and in the way
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    Codes appear to be working on Siege at this time.
     
  13. T'Challa

    T'Challa Certifiable
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    Gee, I wonder why.