Since people usually post complaints about GM support here, I want to thank the GMs for their usually good work. I call a GM maybe 3 times a year, and in almost every case I received the help I was asking for. Tonight at about 6pm we went down to Navrey's Lair to hunt a bit, and when she spawned she was stuck on the water pond, unreachable for melee fighters. I called a GM, and he resolved the issue within 10 minutes. I know that usually it takes longer before a GM responds. But I never waited longer than 1.5 hours. I think that sometimes people are dissatisfied with GM support because they are asking for help with issues GMs actually do not have the power to solve.