So I have an account that is bugged. I quit factions a couple weeks ago, and stilll cannot join another one. So my guildies say I need to page a GM. Ugh, I hate doing that. So I page the GM and describe my problem. to which *remove GM Name* responds telling my question is answered in the knowledge base. The answer?: Why Can't I Join Factions: 1) You may not be on a Young Account 2) You may not have any other characters on the Account in opposing factions. Oh really? Did you even read my page? I said I quit factions(hence not young) (hence not in factions) and cannot REJOIN! So I send another page, explaining that i am not young, and I am not in factions that is the problem. Response? We understand you would like our involvement with this matter, but we are unable to provide the assistance you are requesting. Please see this article outlining the roles of a Game Master. Are you F'ing serious? I now understand everyone's pain when describing GM support. This incident has me enraged, its such a simple issue, yet these people have ZERO reading comprehension skills, and ZERO knowledge of what is even going on. I'm not sure if you flat out asked them the name of the game if they would know it. Pissed.