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Account Age

Discussion in 'Ask The Devs' started by Atlantic Smith, Dec 9, 2010.

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  1. There are a lot of us in the game that are experiencing account age issues. I was just wanting to verify if this was a known issue and if there was an estimated time on when it would be fixed?

    My account has been at the same age since August and it's been active the entire time.
     
  2. Dannyboy

    Dannyboy Guest

    I don't know if this is the right place to post this, but I am having problems with my account age.

    I have played uo on and off since I was about 15 (25 now), when I recently game back to uo someone from ea kindly managed to retrieve my old account for me. Problem is my account age seems to be stuck on 34 months..and had been stuck like that for about two months now.

    I contacted a gm In game, and they told me to contact the EA support site. I contacted the EA support site and this is the message I got

    Greetings,

    Thank you for contacting Ultima Online support.

    The issue you are reporting to us is something that would need to be addressed in game by the Game Master Support staff directly. Please log into the game and use the help function to contact them there:


    So I contacted a gm again In game and was told while they appreciate, I want there help with this issue, there is nothing they can do and they pointed me to a link which didn't really clear things up.

    I appreciate this might be something that they cant deal with, but it's frustrating getting passed from pillar to post without any answers of who can help =[ IS there anyone I can contact who can actually look into this for me.
     
  3. Frarc

    Frarc Stratics Legend
    Stratics Veteran Alumni Stratics Legend

    Joined:
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    Account age is currently fixed.
     
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