Hello all! the account of a friend was hacked, he called a GM right away, GM told him he cant help he has to mail! he followed the rules of EA https://help.ea.com/article/what-should-i-do-if-i-think-my-uo-account-has-been-hacked so he mailed answer was, not right department you have to write to another... so he wrote the next mail... same! sofar 5 mails and nothing! he started to ask for help on the 12th of august at 11 am Eastcostetime and still didn't get any help! He would have called but he is german and his english isn't the best and the only place he could call is in the US because there seems to be no german helpdesk! What the hell should he do to get help?! Anyone knows??? Its a shame to be left alone when **** like that happens to you!