1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
  2. Greetings Guest!!

    In order to combat SPAM on the forums, all users are required to have a minimum of 2 posts before they can submit links in any post or thread.

    Dismiss Notice
  3. Greetings Guest! Tonights Maintenance is complete and the Stratics Community Wiki is now live. Please see this thread for more details.
    Dismiss Notice

Account management, and Origin store - fails again.

Discussion in 'UHall' started by Aurelius, Feb 28, 2013.

  1. Aurelius

    Aurelius Babbling Loonie
    Stratics Veteran Stratics Legend

    Feb 26, 2004
    Likes Received:
    Not a good morning so far..

    Gametime on one account ran out, so off to Origin store to buy more - should be no problem, done that dozens of times.... except Origin kept letting me put in name and password before popping up 'we are experiencing some problems, please try again'. Wait a bit, try again...

    After the fifth try, finally get in. Find the gametime, buy it, all seems OK. Go to account management - where I've been dozens of times - and ... password not accepted. After a couple of tries, choose the 'reset password' option (maybe I've got it wrong, unlikely but still...) - and back we go to 'we are experiencing problems' messages.

    Finally get it to work, get the reset email, use it, change password, it's accepted - and then go to account management, put in the new password, and it's rejected again...

    Luckily I have a couple of days before I'm meant to be running or doing anything important in-game, but this is AFTER a load of work fixing the account management servers?

    Edit : And now the account management login is locked for 30 minutes - good job I don't have to head off to work and have a 12 hour wait to even TRY again! Online payments are nothing new, not that complex, and done efficiently and quickly by literally thousands of companies.... but not EA :(

    Edit 2 : Two hours later, the account management page let me in, and accepted the code.
    #1 Aurelius, Feb 28, 2013
    Last edited: Feb 28, 2013