1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
  2. Greetings Guest!!

    In order to combat SPAM on the forums, all users are required to have a minimum of 2 posts before they can submit links in any post or thread.

    Dismiss Notice

Account Management Down?

Discussion in 'UHall' started by Llewen, Aug 22, 2010.

  1. Llewen

    Llewen Grand Inquisitor
    Professional Stratics Veteran Stratics Legend Campaign Supporter

    Joined:
    Mar 3, 2006
    Messages:
    4,699
    Likes Received:
    200
    I've been trying to get into my account to check when my next renewal date is and make sure everything is kosher. I haven't been able to access it for the past two days. Is anyone else having this problem?

    I seem to recall some kind of announcement about account management, but I don't see it on The Herald, and I'm wondering if I have my games or sites mixed up. Do I need to contact Mesanna about this?

    Just to be sure I checked it in three different browsers. No joy.
     
  2. Nylan

    Nylan Adventurer
    Stratics Veteran

    Joined:
    May 24, 2008
    Messages:
    97
    Likes Received:
    1
    I changed my account information this morning and did not have any issues.
     
  3. Lord Chaos

    Lord Chaos Always Present
    Stratics Veteran

    Joined:
    May 12, 2008
    Messages:
    10,075
    Likes Received:
    0
    How about you just contacted account support instead of bothering Mesanna.
     
  4. Tazar

    Tazar Guest

    I don't think account management is anything that Mesanna can help with. This would be a customer service issue.

    I was able to log in to account management today without problems. If the problem persists, then I'd call CS at (866) 543-5435 or use the "Chat" feature on the ea website.

    Hope you get it resolved soon!
     
  5. Llewen

    Llewen Grand Inquisitor
    Professional Stratics Veteran Stratics Legend Campaign Supporter

    Joined:
    Mar 3, 2006
    Messages:
    4,699
    Likes Received:
    200
    Hmmm, it appears I can't connect to that address either.
     
  6. Surgeries

    Surgeries Grand Poobah
    Stratics Veteran Stratics Legend

    Joined:
    Mar 18, 2004
    Messages:
    6,107
    Likes Received:
    92
    I am not having any issues logging into my accounts.

    Of course, that is about as far as my Tech Support skills go.

    I hope you can get in soon!
     
  7. Llewen

    Llewen Grand Inquisitor
    Professional Stratics Veteran Stratics Legend Campaign Supporter

    Joined:
    Mar 3, 2006
    Messages:
    4,699
    Likes Received:
    200
    Ok, talk about obscure issues. Google was my friend. Something I had enabled recently that was supposed to improve the stability and performance of my connection. To be honest, I didn't notice much, if any, performance improvement with it enabled, so it isn't a big loss to have to disable it... :)