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Account recovery

Discussion in 'UO Developer Feed' started by Mesanna, Feb 10, 2015.

  1. Mesanna

    Mesanna UO Producer | Dark OverLady
    VIP Stratics Veteran Stratics Legend

    Joined:
    Jul 30, 2004
    Messages:
    838
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    Hi Static,

    Please email support@ultimaonline.com and provide them with enough information to identify it is your account and they will be more than happy to assist you with this.

    This is some of the questions they would ask of you to identify the account properly:

    Secret word
    CD Keys
    Date of Birth
    First and last name on the account
    Payment info (last 4 numbers only)
    Email address attached to the account
    Phone number
    State/country
    Name of Account
    Characters on Account

    Good luck with getting your account.

    Mesanna