Reading publish 78.0.0 it states the advance charater token will now work on Siege. It also states this on the origin site where one purchases the token code. I purchased and the code will not work. A message returns stating this promo code is not active on Siege shard. If I still need assistance to contace a Game Master. Several attempts for a game master did not work, I then emailed origin support. This was my reponse from them: ******Greetings, We are contacting you in regards to your GM petition number XXXXXXXXX. We understand that you would like our involvement in this situation, but Game Masters aren’t available to assist with this issue. Please be advised that Advanced Character Tokens can be used on all shards EXCEPT for Siege Perilous and Mugen. We ask that you please review the https://help.ea.com/article/the-role-of-a-game-master in our Knowledge Base http://help.ea.com if you are unclear as to what issues a Game Master can address. Thank you again for your time, it's greatly appreciated. Ultima Online Customer Support BioWare Mythic, EA Division of EA Thank you.********* * Publish 78.0.0 states: Removed the restriction for the advance charater token and the Mythic token on Siege. * Origin Store: <<<<<. Click on the token and you’ll be given access to all the advanced character templates. Select the one you want and your character will be transformed. * This program is available on all shards for Siege Perilous and Mugen. * You can only use the Advanced Character Token on a character with less than 200 total skill points. If you try and use the token on a character with more than 200 skills points, there will be no refund>>>> Others have stated their code worked on Siege. Is anyone else having this problem? I am positive I am entering the correct code, attempted many times and also cut and pasted the code. Thank you for any help you can give, I refuse to purchase another promo code until this is solved.