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An Idoc.

Discussion in 'UHall' started by Bobar, Mar 9, 2015.

  1. Bobar

    Bobar Babbling Loonie
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    Yesterday on Europa a collapsing house went Idoc at 4pm. According to the information supplied (which we all know does not work correctly) this should therefore fall at 9pm - 2am - 7am (plus downtime). Went there at 9pm waited for around 35 minutes, nothing. Went again at 2am again waited for 35 minutes, nothing. Upon arriving at 7am just a large empty space, it is gone, nothing there at all. Was it empty?, did the contents decay?, who knows.

    And this is the delightful situation we are left in, A new system installed 15 days ago which does not work as we were told it would (and that fact was immediately made known) and since then NOTHING!. No acknowledgement that they are even aware of the problem let alone any indication of when, or if, it will be resolved. So they happily let customers continue wasting hours of their time while providing no information at all and I consider that inconsiderate and unnecessary. In terms of customer relations it is a pathetic example of incompetence by those concerned and they should hang their heads in shame. I have written before about this complete lack of communication and after wasting my time again, to say I am annoyed would be to put it mildly. Perhaps someone should come down from the Ivory Tower and live in the real world for a while, where wasting time is a royal pain in the butt.
     
    Olahorand likes this.
  2. The Craftsman

    The Craftsman Lore Master
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    I agree with everything you say, but let's be honest .... they simply don't care.
     
    chargar42, Olahorand and Bobar like this.
  3. Piotr

    Piotr Stratic's Finest
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    3502049.jpg

    Sorry, couldn't resist... :tongue:
     
    #3 Piotr, Mar 9, 2015
    Last edited: Mar 9, 2015
  4. THP

    THP Stratics Legend
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    reported exact same at hokuto keep idoc a week back...exact same outcome really fell between 10 and 15
     
  5. Bobar

    Bobar Babbling Loonie
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    The sad thing is you are probably right!.
     
  6. AtlanticRealtor

    AtlanticRealtor ICQ 647752375
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    Houses are collapsing after 7 hours...few houses after 18 hours and tons of them between 10 and 15... so as said before the 5-10-15 hours is not working at all
     
  7. Uriah Heep

    Uriah Heep Crazed Zealot
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    I never knew it wss broken, till they fixed it :gee:
     
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  8. TheScoundrelRico

    TheScoundrelRico Stratics Legend
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    Who cares? Move on...la
     
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  9. Bethany_lg

    Bethany_lg Journeyman
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    I still can't understand how 5,10, and 15 even sounded like a good idea. Would love to hear how that discussion went. Anyway, i did one last week was around 7 hours. They have killed one of the 2 things i do in this game, so if they decide to "fix" BODs I guess I'll be set free.

    Seriously, make it a 2-3 hour wait time. That'll give the scripters a lot more competition.
     
    Olahorand likes this.
  10. TheScoundrelRico

    TheScoundrelRico Stratics Legend
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    If I were on the developer team, I would eliminate IDOCs all together, since nobody will ever be happy with any change...why bother...la
     
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  11. Bobar

    Bobar Babbling Loonie
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    If you were on the Developer team I wouldn't bother either, as I would not be playing. but done as you suggested and moved on.
     
  12. TheScoundrelRico

    TheScoundrelRico Stratics Legend
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    No worries, I would have kicked you out of the game long before you had a chance to quit...la
     
  13. S_S

    S_S Certifiable
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    Have an idoc that's now still standing after 15 hours and 40 mins. Hummm =/
     
  14. THP

    THP Stratics Legend
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    thats because they broke something that did not need fixing ..... and then tried to fix it with even more broken bits....lolz
     
    Uriah Heep likes this.