I've got an issue with my account age. Back in the days as I quit my account, it was 56 months old. Now I paid 3 months in 2007 and 2 months in 2009. Still, my account shows only 58 months. Now I read several articles in the knowledge base. Since they don't help me, I wrote a ticket, providing all the information, the KB-article suggested. Here's what I got as response: Wow, what a help! He quote the article I read and responded in the first place. Well, so I replied in a polite way. Told him, that I actually read that article, repeated all the information, etc. Then I got this one: That was the point, where I started to get a little upset. That was exactly, what I was doing! WTF? Still I wrote another ticket, where I stated, that I already read all those articles. Here we go for number three: OMG, he is my hero! The account age is never wrong! That is what I wanted to hear! Honestly, I didn't know what to say. So I decided to wait a few weeks and try it again, when my account should be older one more month. After well over 5 weeks, I started another attempt. I wrote, that I read all articles, that my account age was wrong almost 6 weeks ago and even when it showed 58 months it should have turned to 59, if everything would work as intended. Here's what I got: What the hell did he think, I did? Does EA hire just a bunch of complete idiots? Are these guys totally intoxicated? Do they mock people for their personal amusement? Is there anything I can do, so I have the slightest chance of ever getting some help with this issue?