Recently my Account was hacked, and the person cleared access to my keep, and ran around the game screaming some very bannable words, which i did not say, I've tried to contact EA about this, and nothing has been done, basicly i was told there is nothing that can be done, When the account i've worked my butt off, to build and my chars who i grew rather fond of, and love, are gone, all my work for nothing, I called EA got a man who barley spoke english, and didn't know ANYTHING about Ultima Online, i've been appealing the bann, but GM balendro says no further response is needed, even though I WASN'T USING MY ACCOUNT!!! which i find funny i gto banned int he 1st place cause I've paged a GM for help and literally 4 days later, i got a response and over night my ac got perma banned. I would like help getting my account back that was wrongfully banned, I do believe feedback has been sent by many other ppl who play Ultima Online, in my defense, sadly it seems that there is a guilty until proven Innocent policy in UO. i'm going to lose everything because of something a HACKER did, not me. and no matter where I turn to try and ask for help i'm running into BRICKWALLs.