I've lost all my sorceres armor/pyros staff/orny and much much more cause insurance leave with 900000 gold free in bank and 3mil check. I was dead and insurence leave, i reach the corpse, reinsure all, i die after 10' and all lost again, too hard to re-take...goodbye. Who refound me? This "so called " tecnician EA? This "so called" GM? Where is this "so called" joker when players call help???? Oh sure.... holiday.... but i paying during the Holiday like other days. I thinking to quit, there's not the first time for me.... Jesus 60mil lost........... I apologize with other players for my rude words and for my bad english but i'm very angry with the bad support of EA. BAD BAD BAD EA. Vaffanculo EA.