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Cancelling Account

Discussion in 'UO Resources' started by Naisikras, Aug 30, 2011.

  1. Naisikras

    Naisikras Guest

    Hello,

    I reactivated my account to take a look around Britannia. I am now trying to cancel my subscription and the option isn't available. My current subscription shows an end date and my subscription is labeled as "1-month subscription" not "recurring subscription." Would anyone know if this is why the cancel option is not available to me?
     
  2. Gilmour

    Gilmour Certifiable
    Stratics Veteran Stratics Legend

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    i only run gametime so unsure if it varies using credit card, with the new account management, but i cannot find a way to cancel an account either.

    I would call it an oversight on mythic's behalf. maybe thier way of saying they want you to stay? j/k :p
     
  3. Capn Kranky

    Capn Kranky Guest

    In U-Hall, multiple persons have indicated you need to call CS
     
  4. Salivern_Diago

    Salivern_Diago Lore Master
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    I'm pretty sure that its illegal not to give an option to remove billing information. In the UK it is thats for sure.. Hmm
     
  5. Salivern_Diago

    Salivern_Diago Lore Master
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    Since the update, they've now added a cancel subscription button!