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General Cannot change my password on EA Website

Discussion in 'Fixed List' started by Coco_Zamis_DF, Jan 1, 2013.

  1. Coco_Zamis_DF

    Coco_Zamis_DF Journeyman
    Governor Stratics Veteran

    Joined:
    Dec 23, 2008
    Messages:
    235
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    86
    Hi there,

    i got allways the same error message about 8 to 16 chars with one upper one lower and a number. Even if the new password fullfills the requirements.
     
  2. Misk

    Misk UO QA Lead
    VIP

    Joined:
    Jul 2, 2012
    Messages:
    351
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    105
    IF you are having this issue while creating an account, try this link :
    https://profile.ea.com/acctcreate.do

    IF you are having the issue when trying to log in, try this link:
    https://signin.ea.com/p/web/resetPassword

    If neither of those work, try this link:
    http://help.ea.com/en/article/how-to-contact-ea-customer-support-when-you-dont-have-an-account/