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Can't bring up account to renew

Discussion in 'UHall' started by Norman Bates, Sep 25, 2015.

  1. Norman Bates

    Norman Bates Journeyman
    Stratics Veteran

    Joined:
    Sep 3, 2008
    Messages:
    162
    Likes Received:
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    can't log in, the problem is I don't know which email that it is linked to on the account management page. There are only 3 emails that I have ever used, non of them has this particular account bound to it. What can I do to get this straightened out? Thanks in advance for your help!
     
  2. AtlanticRealtor

    AtlanticRealtor ICQ 647752375
    REALTOR

    Joined:
    Aug 12, 2013
    Messages:
    1,227
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    Are you sure it is yours??
    Was linked to your email before??

    If the account is yours (original owner) , you can email support and ask them to unlink from the current email (since you dont know the email address) and ask them to link the account to the email that you know!!

    They will only do that, if you are the original owner of the account. They will ask you for the secret question and only after you answer that, they will do something!!