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Character Transferred 1.5 days ago, can't log-in, can't page.

Discussion in 'UHall' started by DJ Diddles, Sep 15, 2015.

  1. DJ Diddles

    DJ Diddles Sage

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    Hey all,

    I transferred a character via a shard shield token yesterday morning, and the transfer went smoothly and was done in about 20-25 minutes. However, I am still unable to log into the shard I transferred from, as I receive the generic "character transfer in progress, may take up to an hour, etc." As this transfer was over 30 hours ago, that is clearly not the case anymore.

    I also cannot page a GM on any of my accounts, as regardless of if I use UO Assist, base client, enhanced client, etc. my help menu has the "cancel pending request" button that does nothing when clicked. This has happened to me once in the past and took 3-4 days to resolve itself- but I am not going to wait again for something that should be easily fixable.

    I already tried transferring a character to TC1 on that account to see if that resolved it, but it did not. Any advice to help me resolve this would be great.
     
  2. Capt. Lucky

    Capt. Lucky Crazed Zealot

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    I had to write Mesanna@broadsword.com She said she gave it to an engineer and I was able to log in shortly after that. A GM doesn't have the ability to fix that anyway.
     
    Lord Frodo likes this.
  3. DJ Diddles

    DJ Diddles Sage

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    Sent her an email already, but given how busy they are it's likely to have resolved itself before I get a reply. :(
     
  4. Capt. Lucky

    Capt. Lucky Crazed Zealot

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    I dunno it just happened to me last week. It's rather common from what I hear.
     
  5. Hardy

    Hardy Lore Master
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    this happened to me today, paged a GM and was fixed within 10mins.
     
  6. DJ Diddles

    DJ Diddles Sage

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    That would be great, but I cannot page, therefore can't get a hold of a GM..
     
  7. Hardy

    Hardy Lore Master
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    yeah ignore the cancel pending request option, just go to Help --> Other --> Other and the page away!
     
    DJ Diddles likes this.