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confused about 7 day subscription expiration notice

Discussion in 'EA Land/The Sims Online Stratics Forums' started by Sims2, Apr 16, 2008.

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  1. Guest

    Guest Guest

    The e-mail address is valid. According to the old accounting system still in effect, your "trial" will expire in seven days. However, unlike in days past where you'd lose access to the game if you didn't subscribe, you'll be able to continue playing as a free account as if nothing happened.

    I had the same email on my free account, and everything was fine.
     
  2. Sims2

    Sims2 Guest

    subscription to The Sims Onlineā„¢ will expire in 7 days. To continue your game play uninterrupted, just click here to login to your account and activate your billing. In seconds you'll be back in the game.

    Don't leave your Sims, friends and neighbors behind! Upgrade to full user status today to keep playing The Sims Online. Upgrading is fast and easy and there are many different payment options to choose from.

    Need Help?
    If you have questions or just need a helping hand, click here to link to the "Help" site.

    Have fun!

    ok just wanted to make sure buy under e mail scams post etc said they will never e mail you for rl blling info? i was already charged last month so not sure.
    Please remember that EA will never contact you by email asking for your password or for your real life billing information.

    If there really is a problem with your billing information, you will be directed to log in to your account on EA-Com and update your billing details.

    ok so you think i should go ahead and follow that site and activate?
     
  3. Guest

    Guest Guest

    Understandable - especially with all the scams and fraud going on lately.
     
  4. Sims2

    Sims2 Guest

    so if they never will send me e mail to update info than should i do it from there it says activate which is confusing me aslo they said they would never e mail for billing info and i checked my account and says i have 5 days left not 7.
     
  5. Guest

    Guest Guest

    You're safe in ignoring the message. You will not lose access to your avatars nor to the game.

    On the other hand, if you're a paying subscriber, you might want to get on the phone with Customer Services and find out what the heck's going on!
     
  6. Sims2

    Sims2 Guest

    You're safe in ignoring the message. You will not lose access to your avatars nor to the game.

    On the other hand, if you're a paying subscriber, you might want to get on the phone with Customer Services and find out what the heck's going on!




    yep i am a paying subscriber- yeah i better call them
     
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