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Could someone please help me with this?

Discussion in 'UHall' started by Pooker53, Nov 2, 2010.

  1. Pooker53

    Pooker53 Adventurer

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    Bought a "Legacy Token" from UO store .The code does not work.
    The money has been taken out of my bank .
    Any ideas on how to solve this?
    Thanks in advance
    I am kinda sorta p*ssed off.
     
  2. Tazar

    Tazar Guest

    Several posts lately on U-hall stating that they are broken at the moment. Call Customer Service at (866) 543-5435 to see if they can help.

    Good Luck!
     
  3. Snakeman

    Snakeman UO Forum Moderator
    Moderator Professional Premium Wiki Moderator Stratics Veteran Stratics Legend

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    1st off try to cut & paste the code from the E-mail, I have seen many time if you try & type it in it shows invalid (have done it myself a cpl times, just something about it) If that fails then email them with the Conf#, date purchased, time. I had one code months ago somehow never get to me when I purchased it & this was how I resolved it. Took about 4 days fro mine to be resolved.
    Go to this link Support Home Page on the left side, in support link area & you will see the EMAIL US. Use that link & put all the info in regarding the order & you should be contacted within a day. GL
     
  4. Pooker53

    Pooker53 Adventurer

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    Thank you both for the advice.Will try them out.
     
  5. JC the Builder

    JC the Builder Crazed Zealot
    Stratics Veteran

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    Make sure when you copy and paste the code you do not add an extra space on either end. This will also cause the code to return as invalid.
     
  6. Pooker53

    Pooker53 Adventurer

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    Thank you Snakeman.I did the copy -paste thing.It worked fine. YAY!!!
    Thanks to all who posted help for me