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Credit card issues

Discussion in 'UHall' started by Fat Midnight, May 13, 2011.

  1. Fat Midnight

    Fat Midnight Visitor

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    For me this is the first time I have ever had an issue, but UO account management will not accept my card. After entering the information repeatedly I decided I would follow the page advice and call my financial institution. It turns out I have more than enough money on the account and POGO EA UO has not even tried to take the funds from my account.

    I tried on FF and IE. Cleared browser history/cache, restarted. Tried on a different computer. No luck.

    Has anyone else had an issue recently?

    I think my account has now lapsed and I am currently suspended for lack of payment.... I am going to wait to call CS til tomorrow, maybe get some free game time if I cry enough
     
  2. Luvmylace

    Luvmylace Sage
    Stratics Veteran

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    has your card expired,gone missing reported lost or stolen ?usually it is a problem with card and it gets you banned from site. you would need Cal to look into why
     
  3. Petra Fyde

    Petra Fyde Peerless Chatterbox
    Stratics Veteran Alumni Stratics Legend

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    I remember there was a problem with the country re-setting itself to US at one point.
     
  4. Sevin0oo0

    Sevin0oo0 Guest

    Is billing open on Saturday? Friday the 13th, maybe just a bad luck day?
    Could be a zip code thing as well - you in the states?
     
  5. Fat Midnight

    Fat Midnight Visitor

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    Yep
     
  6. Fat Midnight

    Fat Midnight Visitor

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    Well I just spent 20 mins with EA CS and I thought it was resolved but now that I checked my billing info online it is still blank.

    On the plus side, I got 15 days play time for free!
     
  7. Ahuaeyjnkxs

    Ahuaeyjnkxs stranger diamond

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    hah, you were ripped off, they gave me 30 days for a similar issue...

    they do that, then ignore your e-mails and put you on a blacklist... even if you have other accounts and still pay...
     
  8. Ahuaeyjnkxs

    Ahuaeyjnkxs stranger diamond

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    beleive it or not.. they fixed it ! I'm back on siege ! (it took almost a month, not very impressed tho)