I bought a cryst ring this morning for 18mil. Insured it, equipped it and went along my business. About 30 minutes later, I enter shame and kill a few mobs before summoning the lvl 1 'champion'. It says I must find him.....ugh. I run around and don't see anything on the first level, so I go to lvl 2. Upon running down past a clay golem and a mud ele, I noticed my magery and focus skill drop as if I had unequipped the ring. Triple checked my pack, not there. Not in my bank...not anywhere. I crash logged shortly after and thought there was a server revert....logged back on still no ring. Even checked the vendor to see if it was back in his inventory...it was not. Paged a GM who pretty much said he couldn't do anything and to report the bug via website. He also said that I realistically should not expect a response or a replacement. Wow, really? I know the logs record everything and it could be looked into with minimal effort. But as a longtime PAYING customer/uo supporter, this is too much to ask? -I'm on 2d -NO dress/undress macros -I did not die -It wasnt in a bag inside my pack Any advice?