Hi All, I am part of a game research team at Teachers College, Columbia Unv., NY. We are conducting a survey as part of a study on customization and its effect on player motivation and enjoyment. This survey is conducted entirely for academic research purposes, and it is not affiliated with Turbine. If you would like to fill out the survey please copy and paste the related link provided below (the forum does not let me post a link so I just put down the part of after www). Also, there is more information and a consent form that you can read before you start to fill out the survey. http://www.surveymonkey.com/s/DDO Thanks very much for your time, Sonam Adinolf + Selen Turkay p.s. If you have any comments, feel free to post them here. We'll be checking back here regularly for a while.