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Dear folks at UOAssist......

Discussion in 'UHall' started by Kylie Kinslayer, Sep 7, 2010.

  1. Kylie Kinslayer

    Kylie Kinslayer Grand Inquisitor
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    please get your head out of you posterior opening. I am tired of getting the message "UpdateAce could not locate update servers" every few days. I paid you for a service, how about making sure the damn thing works more than half the time. :yell:
     
  2. Mervyn

    Mervyn Certifiable
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    Doesn't uoassist still work even though it can't connect to the update ace?

    If you were to criticise assist for anything, surely it would be for not showing the mysticism power words (not that you can even see the mystic spells being cast most of the time anyway as it snaps into the system message loool bad bad game)
     
  3. Taylor

    Taylor Former Stratics CEO (2011-2014)
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    Mine works, even though the update ace does not.
     
  4. Petra Fyde

    Petra Fyde Peerless Chatterbox
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    Change your settings so that it only updates once per day.
    It will keep trying for 10 times, on the 10th failure UOA is disabled till the next successful update.

    To be honest I expected to lose UOA at around the time KR went live, so I appreciate each day it is still there. Yes we all paid a fee for it, a one time fee. I don't expect it to continue to work forever for that price any more than I expect a toaster, kettle or iron to work for more than a few years.
     
  5. Mervyn

    Mervyn Certifiable
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    Well yeah... but then when assist does go out (which is a good thing as what other game do you have to download some random third party software for macros?) all of the features will be added to uo.
     
  6. Arcus

    Arcus Grand Poobah
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    Wow, you sure do sound angry for plopping down a whole *gasp* 14.99 . I'd hate to be a salesman selling you a car where you actually paid a substantial sum of money . I can only imagine what you would want....
     
  7. Picus at the office

    Picus at the office Certifiable
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    You ever taken a guess how much cash tugsoft has brought in from that silly little program. It's not my fault that UO has gone on longer than anyone planned....he made it, sold it and should honor the purchase. Even if its just 50K UOA's @ $15 he sold I'm sure there is enough left over to keep a server going to patch.
     
  8. Kylie Kinslayer

    Kylie Kinslayer Grand Inquisitor
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    It would not be that big of a deal with me if it were not for EA/Mythic mandating us to use ONLY that one to be "LEGAL". To me it doesn't matter what the price is (they are the ones that set their price), I pay money for something, I expect it to work each and every time I go to use it. If it doesn't I trash the thing and get a new one OR something better. Sadly, there is not another option for classic client.

    Yeah, you would hate to be a car salesman if I were the buyer. Especially in the economic times here in the US.
     
  9. Arcus

    Arcus Grand Poobah
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    You're sure?
     
  10. Picus at the office

    Picus at the office Certifiable
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    I think its safe to say well over 50K of them have been sold but even so its a cool $750,000.00 brought in. I'd agree that the trickle has slowed over the years but if he's willing to have the "buy it now" section still up and running it has to be supported.
     
  11. Sturdy

    Sturdy Guest

    This is what you purchased- you should read it. The software and its functionality do not belong to you. All you own is the right to use it- unless they decide you cant, or it breaks- then you don't even own that. Welcome to software.



    End User License Agreement

    PLEASE READ THIS LICENSE CAREFULLY BEFORE USING OR LICENSING THIS SOFTWARE. By using this software, you are agreeing to be bound by all terms of this License. If you do not agree to the terms of this License, promptly leave this web site or stop installation of this software, whichever is appropriate for your current condition.

    License.
    In consideration of payment of the License fee, which is a portion of the price you paid, the software, including any images incorporated in or generated by the software, and data accompanying the License (the "Software") and related documentation are licensed (not sold) to you by Tugsoft, Inc. ("Tugsoft"). Tugsoft does not transfer title to the Software to you; this License shall not be considered a "sale" of the Software. Tugsoft retains full and complete title to the Software and accompanying documentation, and all intellectual and industrial property rights therein. This non-exclusive and personal License gives you the right to use and display this copy of the Software.

    Restrictions.
    The Software contains copyrighted material, trade secrets, and other proprietary material. You may not re-sell, decompile, reverse engineer, disassemble or otherwise reduce the Software to a human-perceivable form. Except as provided for in this License, you may not copy, modify, network, rent, lease, or otherwise distribute the Software; nor can you make the Software available by "bulletin boards", on-line services, remote dial-in, or network or telecommunications links of any kind; nor can you create derivative works or any other works that are based upon or derived from the Software in whole or in part. You may not transfer the Software to another party. You may not transfer the 'key' provided to activate UOAssist to any other game account for any reason. This software is for your PERSONAL, NON-COMMERCIAL, and NON-GOVERNMENTAL use only.

    Termination.
    This License is effective until terminated by either party. You may terminate this License at any time by destroying the Software, all 'keys' you have, all related documentation, and all copies and installations thereof, whether made under the terms of this License or otherwise. This License will terminate immediately without notice from Tugsoft if you fail to comply with any provision of this License. Upon termination, you must destroy the Software, all 'keys' you have, all related documentation, and all copies and installations thereof, whether made under the terms of this License or otherwise.

    Disclaimer.
    You expressly acknowledge and agree that use of the Software is at your sole risk. The Software and related documentation are provided "AS-IS" and without warranties and/or conditions of any kind either express or implied. Tugsoft expressly disclaims all warranties and/or conditions, express or implied, with respect to the software and related documentation, including, but not limited to, the implied warranties and/or conditions of merchantability and fitness for a particular purpose. Tugsoft does not warrant that the functions contained in the software will be uninterrupted or error-free, or that defects in the Software will be corrected. Furthermore, Tugsoft does not warrant or make any representations regarding the use or the results of the use of the Software and related documentation in terms of their correctness, accuracy, reliability, or otherwise. The limitations of liabilities described in this section also apply to the third party suppliers of materials used in the software. No oral or written information or advice by Tugsoft or a Tugsoft authorized representative shall create warranties and/or conditions or in any way increase the scope of this limited warranty. You (and not Tugsoft) assume the entire cost of all necessary servicing, repair or correction. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you.

    Limitation of liability.
    Under no circumstances, including negligence, shall Tugsoft be liable for any special or consequential damages that result from the use of, or the inability to use, the software or related documentation, even if Tugsoft or a Tugsoft authorized representative has been advised of the possibility of such damages. Some jurisdictions do not allow the limitation or exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you. In no event shall Tugsoft's total liability to you for all damages, losses, and causes of action (whether in contract, tort (including negligence) or otherwise) exceed the amount paid by you for the Software.

    Governing Law and Severability.
    This License shall be governed by and construed in accordance with the laws of the State of Utah, without giving effect to any principles of conflicts of law. If any provision of this License shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from this License and shall not affect the validity and enforceability of any remaining provisions. This is the entire agreement between the parties relating to the subject matter herein and shall not be modified except in writing, signed by both parties.
     
  12. Dubar

    Dubar Journeyman
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    single time fee for over a decade of service isnt too shabby

    if youre gonna direct that anger anywhere, it should go to EA

    try to convince friends to play UO and explain to them they need to pay an additional 15 bucks for a 3rd party program that fills holes in the games client, that they don't bother to fix, because the 3rd party program exists...

    think about that for a second, going on 13-14 years and you still cant make a macro to chug potions in the classic client?

    heck they dont even have their own forums
     
  13. JoO

    JoO Seasoned Veteran
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    /thread
     
  14. Picus of Napa

    Picus of Napa Slightly Crazed
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    You are correct. I guess my frustration with this set up is truelly at EA. I've brought this up before as another one of the reasons I believe some other free programs are in such use but it tends to get brushed off here on the forums. I'll second the /thread
     
  15. GalenKnighthawke

    GalenKnighthawke Grand Poobah
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  16. Beer_Cayse

    Beer_Cayse Guest

    /signed

    These issues have popped up many, many times in the 11 years I've played and been on these boards. It's amazing how many people will forget from one instance to another.
     
  17. G.v.P

    G.v.P Stratics Legend
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    That's a pretty positive attitude. You'd think EA would have already done that by now though.
     
  18. Gilmour

    Gilmour Certifiable
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    you guys whos assist dont work, i would like to conduct an experiment:

    when your updater dont work, try and head for:

    http://p3nw8sh064.shr.prod.phx3.secureserver.net its the UpdateAce server assist use supposedly, assist use it anyways.

    if this does not load, you will get a standard ie "page cannot be displayed", or firefox "unable to connect to server" if it doesnt work.

    and if it dont work, please head for:
    http://97.74.215.4

    you will get a webpage saying file not found and asking if you want to upload some, if it works.

    if the last one work while first one dont, then i got the solution :)

    Greets
    Gilmour
     
  19. Kojak

    Kojak Lore Master
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    there's a fairly easy way to reseet the fail count to 10 but the last time i posted it, i got yelled at by the forum administrators for showing illegal ways to bypass program restrictions so i'm not gonna post it again ...
     
  20. Taylor

    Taylor Former Stratics CEO (2011-2014)
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    So why post at all? I only see a complaint about the admins--not anything that contributes to the discussion.
     
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