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Difficulties creating UO account

Discussion in 'UHall' started by Sir Kenga, Nov 6, 2009.

  1. Sir Kenga

    Sir Kenga Guest

    My friend experiensing difficulties creating UO account with code bought at UOGameCodes. How can he contact UO support? E-mail or link?
  2. DevilsOwn

    DevilsOwn Stratics Legend
    Governor Stratics Veteran Alumni Stratics Legend

    Oct 27, 2003
    Likes Received:
    contact information

    (please note there have been reports about the email to report bugs not working)

    Find your Ultima Online answers quickly in our Knowledge Base. Search by category, keywords or phrases, or submit your own questions.

    Account Administration: For questions about banned, suspended or hacked accounts, please go here.

    EA Customer Support: 1-866-543-5435

    Korean: [email protected]
    Chinese: [email protected]
    Japan: http://www.jp.uo.com/contact.html

    You can use the feedback forms here to submit bugs. Bug reports can also be mailed to [email protected], along with all important information, such as the time, date and shard of the occurrence, the steps that caused the bug, and whether or not it was repeatable. Bugs found on a test center should be sent to [email protected] with the same information.

    Please let us know of any concerns, complaints, or compliments you may have with specific Game Support staff by following the instructions here.

    We love hearing feedback and ideas, so we developed a tool for players to send their thoughts straight to us! The Ultima Online Feedback Form is the place to go to send in suggestions, issues, and questions for the Five on Friday. While forms sent in through the feedback tool will not generally get a response, we read and track each and every one. To contact the community team directly please email [email protected].

    (Game Time Codes, Advanced Characters, Character Transfers, Upgrade Codes and more): www.uogamecodes.com
  3. DevilsOwn

    DevilsOwn Stratics Legend
    Governor Stratics Veteran Alumni Stratics Legend

    Oct 27, 2003
    Likes Received:
    also, it is important for the code to be typed exactly as it appears... make sure there is no space before or after the code
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