As the title says I returned to UO 2 months ago after a (2.5 yr absence) to give the HIGH SEAS booster a look see. The Australian Origin Store (the ONLY flipping UO store that Origin in it's wisdom will automatically direct us to when clicking on ANY LINK to the store) does NOT sell either. In fact it only sells 12 of the 26 things the USA origin store has for UO. I opened two accounts out of my five, but having waited 2 months for the item to be available it is now close to the time that I figured I would hang around to see the items get stocked or leave again. This is at least the third thread where this lack of merchandise has been reported, I also initially sent an email to support (which has NEVER been answered). What does it take to actually get the attention of someone who can actually do something to address this issue? Or is it that you really do NOT give a toss about the Oceania players (irrespective of what shard they actually play)? I know this issue was reported before I returned and I know you are all aware of it ........... SO why is has NOTHING been done to correct this? Are you just happy to take our monthly subscriptions while treating us like second class players? Can someone please advise who it is we should complain to in this abysmal excuse for customer service as obviously the forum here and emailing customer support doesn't do any good? ps: I do NOT want to make international phone calls to get access to items, it shouldn't cost me money to actually try to 'buy' something. pps: Although some readers of this forum have been VERY kind to offer to buy me the booster, and for me to arrange paying them, I won't do this as the booster is just ONE of the items I would have bought, and if enjoyable would have in all likelihood opened more of my accounts and then needed other things like the garden beds etc. I don't think it should be up to players to be spending their money and forwarding me codes and them me organising international payment to refund them the outlay etc. Not only that it doesn't address the issue for all the other AU players, nor ongooing purchasing for myself. Will someone from EA/MYTHIC please advise if they actually INTEND to stock the items at Australian Origin store? If not say so and I will close both accounts NOW as I am fast running out of patience. Sorry to sound narky but enough is enough, this issue should have been addressed the instant it was reported. In any other business people would have been fired for such poor service to customers who actually want to 'buy' a flipping product.