1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
  2. Greetings Guest!!

    In order to combat SPAM on the forums, all users are required to have a minimum of 2 posts before they can submit links in any post or thread.

    Dismiss Notice

(EA response needed?) Will Buying this upgrade code get you the promo?

Discussion in 'UHall' started by Lord Kotan, Sep 10, 2009.

  1. Lord Kotan

    Lord Kotan Slightly Crazed
    Stratics Veteran

    Joined:
    May 16, 2008
    Messages:
    1,299
    Likes Received:
    60
    Ultima Online™ Stygian Abyss Upgrade Account Code

    http://uogamecodes.com/store/prod_detail.asp?ProdID=UOSTYUPGRADE&CartID={902F124B-7036-414B-A579-E574E4BE946D}&PromoID=996

    I didn't see on the page where it said you'd get a promo code.

    Thanks for any help.
     
  2. Storm

    Storm UO Forum Moderator
    Moderator Professional Premium Wiki Moderator Stratics Veteran Stratics Legend

    Joined:
    Mar 18, 2004
    Messages:
    7,469
    Likes Received:
    361
    Re: Will Buying this upgrade code get you the promo?

    its supposed to but I would not do it! many of use bought the code and they did not send promo codes ! I am still fighting since release trying to get mine!

    I have recently emailed chrissay if she can not help then I will end up contacting officials to see what my legal recourse is ! I will not be treated like this by anyone especial a large corporation!
     
  3. Lord Kotan

    Lord Kotan Slightly Crazed
    Stratics Veteran

    Joined:
    May 16, 2008
    Messages:
    1,299
    Likes Received:
    60
    Re: Will Buying this upgrade code get you the promo?

    I hope we get the convert tokens like we were promised..
     
  4. Deb

    Deb Guest

    Did you check your email to make sure that there were not 2 codes in it.
    I bought mine from both EA and UOGamecodes with no problem. The email
    from the gamecode site had both codes, BUT the promo code was at the bottom of the email. Hope this helps.
    And on the EA site the codes are on your receipt at the end of checkout.
     
  5. Storm

    Storm UO Forum Moderator
    Moderator Professional Premium Wiki Moderator Stratics Veteran Stratics Legend

    Joined:
    Mar 18, 2004
    Messages:
    7,469
    Likes Received:
    361
    DEB just double and triple checked all I was given was upgrade code no promo code!
     
  6. Chrissay_

    Chrissay_ Guest

    If you are not getting the promo code or have had trouble receiving any codes after your purchase create a ticket here: http://support.ea.com. This creates a ticket number and if you have problems trying to get your issue resolved. It is the fastest way for me to be able to follow up if there are any issues.
     
  7. Storm

    Storm UO Forum Moderator
    Moderator Professional Premium Wiki Moderator Stratics Veteran Stratics Legend

    Joined:
    Mar 18, 2004
    Messages:
    7,469
    Likes Received:
    361
    ok chrissay I have some ticket numbers you can check and the one i was told to send to billing is over 24 hours old and the other expires in a few hours where do i send the numbers?
     
  8. Chrissay_

    Chrissay_ Guest

    if it's been close to 48 hours and you have not received a response or a resolution to your issue please pm me your incident numbers.
     
  9. Storm

    Storm UO Forum Moderator
    Moderator Professional Premium Wiki Moderator Stratics Veteran Stratics Legend

    Joined:
    Mar 18, 2004
    Messages:
    7,469
    Likes Received:
    361
    ok tnks will do !
     
  10. Storm

    Storm UO Forum Moderator
    Moderator Professional Premium Wiki Moderator Stratics Veteran Stratics Legend

    Joined:
    Mar 18, 2004
    Messages:
    7,469
    Likes Received:
    361
    wel chrissay its 2 more days later and still nothing from you guys no codes notta and i have 4 or 5 ticket numbers now !
     
  11. Joshua Ravenloft

    Joshua Ravenloft Journeyman
    Stratics Veteran

    Joined:
    Oct 15, 2008
    Messages:
    278
    Likes Received:
    40
    And boy was it fast! I PM'd Chrissay and had a reply from her within 5 mins and a resolution from EA support within the hour!

    Thanks Chrissay :thumbup:
     
  12. The Fallout

    The Fallout Guest

    The promo code comes in the same email as the upgrade code. I did this yesterday from UOGameCodes with an upgrade code. It should be at the bottom of the email.
     
  13. Storm

    Storm UO Forum Moderator
    Moderator Professional Premium Wiki Moderator Stratics Veteran Stratics Legend

    Joined:
    Mar 18, 2004
    Messages:
    7,469
    Likes Received:
    361
    i have been in contact with chrissay and she forwarded my info on but still no response from them ! I am wondering if that dept is off over the weekend and maybe thats it!
     
  14. I just want my EACodes!, i went to the EASTORE bought the codes and they take the money but no codes, and its not going to do it Because of a fraud check, according to EA Rep (Jason). I bought codes for players who have alot of in game gold, but not so much in RL.

    So they block my transaction? They Take my money and just block the Transaction!

    Jason tells me that there was account fraud a few years back with people buying codes thats why there limiting account buying. They are getting your name and card # and locking you out, It appears to be 4 codes at the max.

    Guys this is unreal... But Ill go around it, but still its a bit unreal im sorry.
     
  15. Tazar

    Tazar Guest

    I ran in to the same issue Static, and when I called, I was told 48 to 72 hours for it to be resolved... but it was fixed in under 10 minutes... Good luck and hope yours clears as fast.
     
  16. i dont know if we are having the same issue though, I bought 5 codes only recived 4 then called them and said that "I" have been flagged due to maybe fraud.

    I told them to explain to me what "fraud" i have commited, I have had my bank account for 11 years (same bank) NOTHING has changed, Im a deputy sheriff for god sakes, i have to maintain good credit and not have any outstand accounts.


    EA im sorry ( not really) but this is bs.
     
  17. Surgeries

    Surgeries Grand Poobah
    Stratics Veteran Stratics Legend

    Joined:
    Mar 18, 2004
    Messages:
    6,107
    Likes Received:
    92
    Upgraded three accounts in nothing flat...got all accounts upgraded, and all codes redeemed. Went smooth as ever.

    Very pleased with that bit...can't wait to go see some of the stuff!

    :eyes:
     
  18. Storm

    Storm UO Forum Moderator
    Moderator Professional Premium Wiki Moderator Stratics Veteran Stratics Legend

    Joined:
    Mar 18, 2004
    Messages:
    7,469
    Likes Received:
    361
    well I have a couple more accounts but I am not gonna upgrade till I know I am gonna get what was paid for! i will just wait till monday but if I have not by then ....
     
  19. neocron79

    neocron79 Guest

    I upgraded my account through UOGameCodes and got both my upgrade code and my promo code without any hitches. The email I got from UOGameCodes was this:

    ------------------------------------------------------------------
    <deleted>, Thanks for your order.

    Your Order ID is: XXXX-XXXXXX-XXXXXXXXXX. Please keep this ID number for future reference.
    The amount of $29.99, under "VTI*EA ULTIMA ONLINE" will be posted on your credit card.



    Upgrade code procedure:

    Step 1 : go to https://account.ea.com/myacct/uo/uo-hub.jsp?skin=uo (Modify an account)
    Step 2: Fill in Account name and password, hit ok
    Step 3: On you’re My Account page click on Subscription Info, click on Upgrade Account
    Step 4: Enter Upgrade code and click on ok, should get a message your account has upgraded successfully.

    Here is your Ultima Online&trade; Stygian Abyss Upgrade Account Code
    XXXX-XXXX-XXXX-XXXX-XXXX


    Here is your Stygian Abyss Promotional Item
    XXXX-XXXX-XXXX-XXXX-XXXX


    Thank You

    UO Game Code Store
    ------------------------------------------------------------------
     
  20. Well i got all 4 of mine without a hitch, i just want my 5th and 6th and 7th and 8th and 9th and 10th and 11th and 12th and 13th and 14th and 15th and 16th and 17th and 18th and 19th and 20th and 21st...........................................................................*trails on and on and on and on and on and on and on and on and on and on and onand on and on and on and on and onand on and on and on and on and onand on and on and on and on and onand on and on and on and on and onand on and on and on and on and onand on and on and on and on and onand on and on and on and on and onand on and on and on and on and onand on and on and on and on and onand on and on and on and on and onand on and on and on and on and onand on and on and on and on and onand on and on and on and on and onand on and on and on and on and onand on and on and on and on and onand on and on and on and on and onand on and on and on and on and onand on and on and on and on and onand on and on and on and on and onand on and on and on and on and onand on and on and on and on and onand on and on and on and on and onand on and on and on and on and onand on and on and on and on and onand on and on and on and on and onand on and on and on and on and onand on and on and on and on and onand on and on and on and on and onand on and on and on and on and onand on and on and on and on and onand on and on and on and on and onand on and on and on and on and on*
     
  21. wanderer1origin

    wanderer1origin Lore Master
    Stratics Veteran Stratics Legend

    Joined:
    May 26, 2005
    Messages:
    1,064
    Likes Received:
    48
    bought from uogamecodes got email with promo items in it

    so is doable beat there uo store as i was in customer support on 2nd buy for 50 minutes thursday to get upgrade code

     
  22. Storm

    Storm UO Forum Moderator
    Moderator Professional Premium Wiki Moderator Stratics Veteran Stratics Legend

    Joined:
    Mar 18, 2004
    Messages:
    7,469
    Likes Received:
    361
    mine was exactly like that only missing the promotional line