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error-with my down load can anyone help

Discussion in 'UHall' started by uorichreallifepoor, Oct 10, 2009.

  1. uorichreallifepoor

    uorichreallifepoor Journeyman
    Stratics Veteran

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    had to do a revert on my lap top witch took my ultima online 9th anniversary off my comp.Thought to myself no prob. ill just redownload it :thumbsup:right that will work
    and now all i get is this crap:cursing:

    an error [-5004: 0x80070002] has occurred while running the set up.
    please make sure you have finished any previous setup and closed outher applications.if the error still occurs,please contact your vendor EA games:thumbsup:

    error code -5004:0x80070002
    error information
    <setupDLL\setupDLLcpp[3085]
    PAPP:ultima online 9th anniversary collection
    PVENDORA games[http://www.uo.com]

    ANYONE know what im doing wrong please
     
  2. uorichreallifepoor

    uorichreallifepoor Journeyman
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  3. PsychoKinetic

    PsychoKinetic Journeyman
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    Try deleting any files in your UO Patch directory. This might allow the client to start with a fresh update patch.

    Good luck.
     
  4. uorichreallifepoor

    uorichreallifepoor Journeyman
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    ok tryed that even wiped ultima out of my comp.than redownloaded the file from the uo webb site got the same damm error:cursing: can anyone tell me what im doing wrong:thumbdown:o the outher file kingdom reborn downloaded just fine :thumbdown:dont understand why mondains legacy will not get by the damm error:wall:
     
  5. JPDefault

    JPDefault Guest

    It's an InstallShield error. I guess you're using Vista.
    So navigate to C:\Program Files\Common Files, and delete (or rename) the Installshield folder.
    Finally, try again.
    Good luck.