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Game Wind-Up Details, a Message from EA Luc, and Billing Refund Contact #

Discussion in 'EA Land/The Sims Online Stratics Forums' started by Guest, Apr 29, 2008.

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  1. Guest

    Guest Guest

    The details for the <font color=blue>wind-up and close date for EA-Land</font color=blue> can be found here, on the EA-Land blog.
    A copy of these details have been reposted to the EAL Stratics main page here.

    A <font color=blue>message of thanks</font color=blue> from EA Luc and the EA-Land team can be found here, on the EA-Land blog.
    A copy of this message has been reposted to the EAL Stratics main page here.

    EAL Stratics will remain open until the game closes.
  2. Guest

    Guest Guest

    Details about billing, custom content approval, bug support, your subscription and more can now be found on the <font color=blue>EA Customer Support</font color=blue> website.
    Click here for more information.
  3. Guest

    Guest Guest

    Stratics poster Armonia called Customer Service to inquire about refund for her paid April subscriptions and passed on the following information:
    [*]Ask for a refund for the month of April[*]State that you would like to keep your subscription active until the game closes (with no billing, as that part has been disabled by EA)[*]The credit to your credit card will take 5 to 7 days[*]An email within 30 days will arrive to your registered account with information about the $15 EA store credit/3 month free POGO time[*]If you do not receive an email within 30 days, call the number below.[/list][/list]

    For fastest access to a representative to request a refund (or after 30 days, inquire about a missing credit email):<ul>
    [*]Dial (US) 1-866-543-5435[*]Say "my account"[*]Say "make payment"[*]Say "talk to an agent"[/list]

    Thanks, Armonia.
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