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GameCodes are there

Discussion in 'UO Stygian Abyss' started by Solipsist123, Sep 8, 2009.

  1. Solipsist123

    Solipsist123 Guest

    SA Codes can be bought now on the GameCodes page.

    Just upgraded my account :))

    I have to admit: I am excited *g*
     

  2. I'm having problems on the Licence agreement. Did you have any issues.?? I am getting angry :(

    Robert the Bruce
     
  3. Solipsist123

    Solipsist123 Guest

    No. I had issues with server errors while ordering the code. Upgrading the account went through without a glitch.
     
  4. house4saleUO

    house4saleUO Guest

    12:17 EST rules of conduct agreement page will not allow me to proceed with upgrade!!!!!!!!!!!!!!!!!!!!!!!!! FIX the Darn THING LOL
     
  5. Cypher2

    Cypher2 Journeyman
    Stratics Veteran Stratics Legend

    Joined:
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    I can't buy a code at the store, apparently I am over my two week allotment! What kind of rule is that? Anyone know when the EA Store will start selling them?
     
  6. Sumarius

    Sumarius Guest

    It just failed for me. I'm don't want to try again until I get my CC statement now.
     
  7. I tried to purchase a gamecode and it failed for me as well while processing my credit card information. However, at that same moment I received an email delivering my upgrade code. I was able to log into my account and upgrade to SA. So if your attempt failed check your email, your upgrade may have gone through
     
  8. Sumarius

    Sumarius Guest

    I thought of that too and immediately checked my email. No luck... I did not get any email.
     
  9. Sumarius

    Sumarius Guest

    Just came home from work and called the credit card company. They did charge me for the order but, I still have not got my upgrade code.
     
  10. Shenk

    Shenk Guest

    i bought stygian abyss from eastore but they havent sent the code yet, it has been an hour. hope they do it soon
     
  11. Sumarius

    Sumarius Guest

    I contacted EA support. The guy on the phone was helpful. Shortly after I got this in my EA questions page. It sucks I have to wait so long though.

    Response to me:

    It was my pleasure to speak with you a few moments ago regarding your missing code for Ultima Online the Stygian Abyss. Unfortunately, at this time, we don't have access to the proper tool to retrieve the code for you. I have escalated this issue over to our tier 3 team so that they can recover and send your code to you. Please allow 48-72 hours for them to research your issue and reply back to you via e-mail. We appreciate your patience as we work together to resolve this issue.

    If you have any other questions or concerns while waiting for our response, then please update this incident and let us know. Your reference number for this issue is XXXXXX-XXXXXX.

    Sincerely,

    Customer Support
    Electronic Arts
    Robin P.