Today I waited 3 hours for a GM to move a stuck renowned boss that can not be targeted (its spawned in the rocks)...... From previous encounters when running into this particular issue, GM just message me and ask me to get ready because the monster is going to be moved. Today however, I get a message saying that this issue needs to be looked into further and they will check it out later...... I waited 3 hours just for a canned message? I mean are the GMs so out of touch of what can be done and what can not be done or are they unable to understand a simple request? Does the department responsible for hiring these GMs even know they are hiring a bunch of useless help? I would rather they fire all the GMs and put the money into fixing the game itself and replace them with an automated response algorithm (its all those GMs are mostly doing anyway). Sure there are issue with stuck monsters but is it to hard and time consuming to move a monster that can not be accessed? I am just mad at the inconsistent services that GMs provides in this game.