So I had to close an account some time ago due to rising gas prices. It was a spur of the moment requirement at the time and I did not even have the time to empty my home on the account. The house fell today and I was able to regain my posessions thanks to the kind folks of the pacific shard and diligence. Unfortunately my 5th year reward ankh was incapable of being re-deeded due to its height on the z axis and some other odd reasons. The water troughs and other addons were able to be redeeded but the ankh was bugged or something. I paged a gm to ask for the item to be lowered or simply redeeded. As there was no question who the owner was by the clear lack of counter claims. The gm informed me the ankh malfunctioning was not at issue but rather my claim of ownership and promptly deleted my ankh. GM D**** claimed that ownership was the only relevant factor despite past GMs stating it was not in situations where I and other had no legitimate claim of ownership, admittedly. He was rude, and rather than listening or answering my questions he left despite a qeue of 1 when I had paged.... GM D****, is a horrible gm. Look for another GM if you have the poor luck of receiving this one.