So, I paged a GM due to an issue I was having. I have a personal bless deed used on an item which I wanted to remove, I had only just changed it to another item but now I cannot remove. The only thing I can think of that's changed is I recently xferd to Alt and back with this char although the item was not on them. So cut to the chase, here is my reply 3 days later.... Greetings, Thank you for contacting Ultima Online In-Game Customer Support. We are contacting you regarding your appeal, Ticket#: 8915920. Unfortunately, what you are requesting is not a service we provide. If you would like to see such a service in the future, please feel free to submit your suggestion via our Feedback Form at http://uo.com/contact. Please accept our apologies for the inconvenience, and do not hesitate to re-appeal should you require assistance with any other matter. Thank you for playing Ultima Online! Ultima Online In-game Customer Support Broadsword Online Games This is surly a bug and not service I would like to see in the future!