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Good customer service

Discussion in 'UHall' started by Kaj, Feb 12, 2008.

  1. Kaj

    Kaj Lore Keeper
    Stratics Veteran

    Joined:
    Dec 23, 2007
    Messages:
    970
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    5
    I know a lot of people rip on EA's customer service (heck I've even complained about it..), but this morning I had a good experience, so I think it's fair to also make a post about that.

    I had a problem with some veteran rewards in my house. I paged a GM, within 10 minutes one contacted me (Visrias), he (or she) was very polite, solved the problem within 1 minute and even showed up ingame and left with some fancy lightning.

    No referral to a website or anything, just solved it. Excellent [​IMG].