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Has anyone came back to game to find missing characters?

Discussion in 'UO Europa' started by PwnySlaystation, Jan 2, 2012.

  1. PwnySlaystation

    PwnySlaystation Lore Keeper
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    Apon returning to the game I've noticed two well trained and highly scrolled up chars are missing from Europa. I never did any x sharding but I checked others anyway. I wouldn't have just randomly deleted them. GMs said they couldn't help! :(
     
  2. Kylie Kinslayer

    Kylie Kinslayer Grand Inquisitor
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    Same thing happened to a guildy when the account management stuff started. She had to jump through a few hoops but ultimately found out the char was still there but was hidden from her view. If I am not mistaken I think she talked to a GM and they fixed the issue for her tho, or maybe that was one of the instances she actually had to call cust support for. When she logs on today I will double check and let you know tho.
     
  3. jack flash uk

    jack flash uk Crazed Zealot
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    7th slot chars? read they do go missing, if GM can't wont help, ping Mesanna a PM inc char names, she can deal :)
     
  4. PwnySlaystation

    PwnySlaystation Lore Keeper
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    Sorry ping her? On here? Who is this I don't get who that is. I've made a char in it's place now but I'd happily delete to get mine back!! Who and how do I contact??
     
  5. PwnySlaystation

    PwnySlaystation Lore Keeper
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    And no was not 7th char slot was 5th char slot and I think 6th?? Character called biffy clyro. Did we get a 6th with an expansion
    Coz I don't remember deleting any characters let alone two. Characters were called 'a bake-kitsune' and 'Biffy Clyro' both pks. Had 120skills and all sorts :(
     
  6. PwnySlaystation

    PwnySlaystation Lore Keeper
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    It's ok I've messaged her. I hope for a good outcome. It's losing all them skills and stats I'm most worried about! :(
     
  7. PwnySlaystation

    PwnySlaystation Lore Keeper
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    Seems Mesanna has read my PM. No reply as of yet though.

    :(
     
  8. Cailleach

    Cailleach Certifiable
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    Give her a wee bit of time there, Shaunus. She does an awful lot above and beyond her job description, and if you've included the information she needs to investigate, then you need to bear that in mind as well. She'll get back you :)
     
  9. PwnySlaystation

    PwnySlaystation Lore Keeper
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    Thats a fair point of course, i haven't harrassed her... yet lol.

    Im just eager to resolve this, ive started retraining the lost skills just incase i don't get the main character back. But we'll see. :)
     
  10. PwnySlaystation

    PwnySlaystation Lore Keeper
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    Still nothing back from her. :(

    Doesn't look good for my poor characters and my patience, having to retrain all those skills and rebuy all them stat and power scrolls. :(
     
  11. PwnySlaystation

    PwnySlaystation Lore Keeper
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    Well, I'm a obviously either really impatient or she's not interested in trying to help. Still no reply. :( customer service simply isn't an interest of anyone high up in this game it seems.
     
  12. PwnySlaystation

    PwnySlaystation Lore Keeper
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    Well ive entirely given up on this. Didn't even get a reply from her. Typical customer service.