...at the encouragement of my friends who found themselves in the same situation, perhaps we're not alone, and hopefully no one else started a thread about this.... In October, not every character we logged in received a 14th anniversary ticket, and not every account received its single dye pigment on every shard even though all the receiving characters and accounts were old enough to receive them. It mostly happened if you logged onto a really old character, logged into Felucca, or on one of the Asian shards. Sometimes if you went back the next day, you would get it. GMs had no explanation other than to say it was being looked into. Maybe I should have posted about this issue before, but I thought it would get resolved, and before you knew it, they turned off the reward system giving us these fantastic gifts. Now its happening with the holiday gift tickets. For me, just one account had 4 out of 5 characters that couldn't receive these tickets on Lake Superior even though my other account characters could. Its really weird. Is it happening to anyone else? I must say, I think UO Team for the most part does a great job. UO has many faults some that get better, while others do not. Again I am sorry to complain about anything. Please let the flames begin.