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Hello, been a while

Discussion in 'UHall' started by bioras, Sep 10, 2012.

  1. bioras

    bioras Journeyman
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    I haven't been on a while. I have been trying contact billing and support, and was actually hung up on. I have been paying for 2 accounts that EA does not support. I love ultima and have been a long time gamer. I have a castle and a keep on Sonoma. EA no longer supports calls for ultima. So I am calling my credit card company to stop payment, because I have no other option. I would like to see my places go to someone that still loves the game and is willing to fight EA.
     
  2. Petra Fyde

    Petra Fyde Peerless Chatterbox
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  3. bioras

    bioras Journeyman
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    Hmm would be you. Petra the patron saint of UO. I have had the great pleasure of playing along your side. If I had the money I would buy it out from EA and place it under your graces. If you ever want to *chokes a bit of vomit* play an Origin game...look me up under the same name. I would be pleased to fight at your side again.
     
    #3 bioras, Sep 10, 2012
    Last edited: Sep 10, 2012
  4. Petra Fyde

    Petra Fyde Peerless Chatterbox
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    I'm sorry to admit I don't remember you, and I've never played Sonoma. My characters are on Europa and Siege
     
  5. Miri of Sonoma

    Miri of Sonoma Lore Keeper
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    Are you having a problem linking the accounts?? I am sure someone can help you with that. I wouldn't give up so fast. Sonoma needs you! At least I think we do *smiles*
     
  6. Assia Penryn

    Assia Penryn The Sleeping Dragon
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    I'm sorry you're having a rotten response with customer service. Please don't give up. Surely the memories and the good times outweigh the annoyance!
     
  7. Jade of Sonoma

    Jade of Sonoma Babbling Loonie
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    Reply to: bioras, post: 2177352, member: 956

    Hello Bioras,

    If there is any thing I can do to do to help you, let me know.
    I played all the solo games and have continued to play (only on Sonoma shard) since Sept. 1997 without fail.
    After 15 years -- I am still here fighting :fight:my way through all the changes in Ultima. So many Veteran players have quit over problems with the new Account Management system. Don't give up. Petra Fyde can certainly be counted on for help to get you back into UO and playing again.

    I did run into a problem recently that might concern you if and when you do get your accounts up and running again. Update your Game first. You can do it immediately. GET THE ULTIMA ONLINE CLIENT DOWNLOAD to upgrade your UO GAME to present day status. Then you can LOG IN to your game when you are able to get it linked with payment information. Otherwise you can't log in to UO.

    Ultima Online Client Downloads | Mythic Entertainment | Ultima Online[/quote]

    EG: RecentlyI wanted to use my second computer to log into a UO account so I could transfer a KEEP on one account to another of my accounts and I couldn't get into ULtima OnLine as usual. The auto patch could not connect to UO, and advised I was NOT CONNECTED to the Internet. Yet, my COMPUTER WAS CONNECTED to the internet. Other players were having the same problem and some had uninstalled and reinstalled their UO game, and tried to download upgrades.

    Finally I learned all you have to do is download their "client download" to fix all problems.
    Everything is SIMPLE -- when you know how. Hope you find some simple way to get your accounts linked to the new management system fast. Good Luck.
     
    #7 Jade of Sonoma, Sep 10, 2012
    Last edited: Sep 10, 2012
  8. Salivern_Diago

    Salivern_Diago Lore Master
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    You dont need to use two computers to run two UO Clients.. you can run as many as you like on one computer... that feature has been added for a few years now.
     
    Jade of Sonoma likes this.
  9. Jade of Sonoma

    Jade of Sonoma Babbling Loonie
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    How do you run two accounts on ONE computer?
    Teach me please :scholar:

    I don't want to keep two computers running.
    My new one is already obsolete, so imagine what my old computer must be. :(

    Back on Topic: Are players able to connect to UO when they respond to the free Britainia Promo or do they have to upgrade their UO-game first with the Ultima OnLine Client Download?
     
    #9 Jade of Sonoma, Sep 10, 2012
    Last edited: Sep 10, 2012
  10. Salivern_Diago

    Salivern_Diago Lore Master
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    Just double click the icon like you would with any other program :)
     
  11. Jade of Sonoma

    Jade of Sonoma Babbling Loonie
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    Um :dunce: -- double click what Icon?
     
  12. Salivern_Diago

    Salivern_Diago Lore Master
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  13. Jade of Sonoma

    Jade of Sonoma Babbling Loonie
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    AH! :) ( I need a smilie :lightbulb: here) You mean to say I open two UO ACCOUNTS by clicking twice on the UO AUTO PATCH ICON.
    My System always crashed when I did that before. Maybe my new 3-4 year old computer might work so off I go from here to try! *waves* brb

    - - and when I tried I got this message:
    Multiple Instances Running
    "Running two instances of Ultima OnLine at once is an UNSUPPORTED feature.
    This will not work correctly on some systems, and is not supported by Mythic Tech Support.
    Proceed? "

    - - SO I TOOK YOUR ADVICE AND (bravely) WENT AHEAD. I said OK to proceeding.. and it worked!!!
    Thank you, Salivern_Diago! :banana: I didn't know that could be done! NICE!

    The more I learn the less I know. Everything seems to eventually change so I have to learn it all over again? << something like that.
     
    #13 Jade of Sonoma, Sep 11, 2012
    Last edited: Sep 11, 2012
  14. Salivern_Diago

    Salivern_Diago Lore Master
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    :) Your welcome, it was a much needed feature!!
     
  15. Lady Gwenyth

    Lady Gwenyth Guest

    Wow! Thanks so much for that information! I'm shell shocked by how much things have changed while I was gone.

    And definitely don't give up. I had forgotten the password for my account and navigating the new EA/Mythic website was not easy. What they don't tell you when you create a master account is that you have to link each game account in order to submit a forgotten password. I wish I had visited Stratics first, it would have answered my questions and saved lots of time.

    Good luck!
     
    #15 Lady Gwenyth, Sep 11, 2012
    Last edited by a moderator: Sep 11, 2012