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Help with re-deeding items

Discussion in 'UHall' started by Lyconis, Oct 9, 2010.

  1. Lyconis

    Lyconis Sage
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    I'd like to know how others are getting in game support handled. Specifically getting a GM to re-deed an item.

    Last night my wife was unable to re-deed a boiling cauldron. She did everything other players recommended, unlocking the item, double clicking the item, smacked it with an axe. She figured it was time to page a GM. We've had issues in the passed with mouse holes deleting themselves so she figured she'd ask for that too! Paged a GM, got a canned response, got the gm to talk in the chat with another canned response, then got another canned response. 4 hours and no help. So I decided to call ea support, got sent to an EA website and was told to go to the forums, only took 40 minutes for that.

    Low and behold another attempt, a day or two later, finally got the boiling cauldron re-deeded by a well placed smash with an axe. Of course the system message came up with the item has been destroyed, amazingly enough the deed was placed in the players backpack.

    So far I'm half way to victory, one item down and one to go. I refuse to smash the mouse hole with an axe to attempt to re-deed it and risk destroying another mouse hole. What steps do I take to get the mouse hole re-deeded?

    Knowing that an item cannot be replaced what methods have you taken to successfully re-deed an item with a history of disappearing when attempting to re-deed it with an axe?

    Sorry if this is a bit "ranty" coming from an unsatisfied customer, but after 5 hours of getting no where and being told specifically to go to the forums I decided to come here.
     
  2. MalagAste

    MalagAste Belaern d'Zhaunil
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    I haven't at all tried to redeed mine since I heard about them vanishing..... wish I could help you.... but a GM should be able to redeed them though if it poofs on them too ..... you won't get it back... and sometimes it poofs on them more than us.
     
  3. Apetul

    Apetul Rares Fest Host | LS April 2011
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    Try whatever u want on the mouse hole when the server is going down. 10 mins before u get disconnected (on server down) u will see a msg like "u have 2 mins to go to a secure location" and 2 mins later u get a msg that looks like "server is going down" or something like that. Now, u have 6-8 mins to TEST whatever u want with your character, house, stuff, whatever. Those 6-8 mins arent saved on your shard, and after that time u will get disconnected.
     
  4. Babble

    Babble Guest

    True, means you have to stay up late but is worth it
     
  5. SchezwanBeefy

    SchezwanBeefy Lore Master
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    This is a good idea I've never thought of.
     
  6. Lady Storm

    Lady Storm Crazed Zealot
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    Had a GM come redeed a banner on my castle in under 25 minutes so they are there to do it. Word your request well and see if they come do it.
     
  7. Uvtha

    Uvtha Grand Poobah
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    I do know that the cauldron is very temperamental about what counts as an axe to deed it. I usually have to try like 20 times before I hit it. But i've chopped it a bunch of times and it never destroyed it.
     
  8. Lyconis

    Lyconis Sage
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    I'll try to test the server down thing, excellent idea thank you!

    As for re-wording the request. I don't even know what to say?

    I think I said "Can you please re-deed my item please!" that is pretty cut and dry.

    And I hope you could trust a GM more than yourself with bugged items. If not then something is completely wrong with this support.