1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
  2. Greetings Guest!!

    In order to combat SPAM on the forums, all users are required to have a minimum of 2 posts before they can submit links in any post or thread.

    Dismiss Notice

house refresh is buged?

Discussion in 'UHall' started by panoramix2009, Nov 7, 2009.

  1. panoramix2009

    panoramix2009 Crazed Zealot
    Stratics Veteran quebecois forever

    Joined:
    Jul 13, 2009
    Messages:
    3,662
    Likes Received:
    1,614
    i reopen my second account this week, and is still not refreshed after 3 days i logged owner in house and open all door inside and outside...so is bugged if my house is not refresh yet or its new we cant refresh house when open account???:sad3::sad3:
     
  2. Crysta

    Crysta Babbling Loonie
    Stratics Veteran Alumni

    Joined:
    May 12, 2008
    Messages:
    2,418
    Likes Received:
    73
    Was your account off for 3 months?
     
  3. panoramix2009

    panoramix2009 Crazed Zealot
    Stratics Veteran quebecois forever

    Joined:
    Jul 13, 2009
    Messages:
    3,662
    Likes Received:
    1,614
  4. Phaen Grey

    Phaen Grey Lore Master
    Stratics Veteran

    Joined:
    May 12, 2008
    Messages:
    1,053
    Likes Received:
    7
    Its not necessarily a bug but it is an issue, if a house on a close account starts to decay before the account is paid for it won't refresh. There is a new rule that reactivated accounts can't place/accept a house trade for 7 days, unfortunately it also prevents an account from refreshing their own house. Easiest solution if a GM won't refresh it for you, is to trade the house between open accounts then trade it back in a weeks time.
     
  5. GarthGrey

    GarthGrey Crazed Zealot
    Stratics Veteran Stratics Legend GoT

    Joined:
    Mar 18, 2003
    Messages:
    3,636
    Likes Received:
    1,397
    I have a 2nd account that I cancel from time to time like others do. It had been cancelled barely 1 month. The Return to Brit started, so I logged in on that account w/house and goofed for a while. RtB ended, and my house fell 2 days later. It had only been cancelled for barely 30 days. I didn't bother questioning it or arguing it with EA, what would it have mattered? My cancelled acct house falls in only 30 days, LA is still littered with DSFASFA houses, LA Malas still doesn't have a single Castle that was promised, and there are still obscure houses here and there,with no owner, that have been there for 3 years, yet the server decides to decay mine.....there's no winning with EA.
     
  6. XLaCeDX

    XLaCeDX Guest


    "It had been cancelled barely 1 month."


    "The Return to Brit started, so I logged in on that account w/house and goofed for a while. RtB ended..."

    Rtb was open for 30 days so 30 Rtb plus original 30 unpaid equals 60 days.
     
  7. panoramix2009

    panoramix2009 Crazed Zealot
    Stratics Veteran quebecois forever

    Joined:
    Jul 13, 2009
    Messages:
    3,662
    Likes Received:
    1,614
    ho house is refresh after more 3 days in decay


    2th days fairly today ty all
     
  8. Ezekiel Zane

    Ezekiel Zane Grand Inquisitor
    Stratics Veteran Stratics Legend

    Joined:
    Jul 29, 2003
    Messages:
    4,556
    Likes Received:
    113
    However, isn't the grace period still 90 days?
     
  9. wanderer1origin

    wanderer1origin Lore Master
    Stratics Veteran Stratics Legend

    Joined:
    May 26, 2005
    Messages:
    1,064
    Likes Received:
    48
    house placed return to brit still there, one account ended right before rtb in decay not even 60 days!!! so is a bug

    ones paid for during 90 day loop during rtb seems to be working for house holding
     
  10. Ezekiel Zane

    Ezekiel Zane Grand Inquisitor
    Stratics Veteran Stratics Legend

    Joined:
    Jul 29, 2003
    Messages:
    4,556
    Likes Received:
    113
    Where is this new rule? I cannot find it in any publish notes.
     
  11. Ezekiel Zane

    Ezekiel Zane Grand Inquisitor
    Stratics Veteran Stratics Legend

    Joined:
    Jul 29, 2003
    Messages:
    4,556
    Likes Received:
    113
    The only references to housing changes I found in the last ten publishes was about trial accounts, not reactivated ones.
     
  12. christy1221

    christy1221 Slightly Crazed
    Stratics Veteran

    Joined:
    May 12, 2008
    Messages:
    1,329
    Likes Received:
    18
    I reactivated one of my old accounts yesterday and it let me place a house.
     
  13. Olahorand

    Olahorand Slightly Crazed
    Stratics Veteran Stratics Legend

    Joined:
    Feb 27, 2004
    Messages:
    1,337
    Likes Received:
    243
    In the support KB is written, that if a house does not automatically refresh after one day, the owner should contact a GM to fix it.

    RTB does not count into the time frame of refresh, so if your account was canceled 90 days ago, but you played during RTB, the timer for the 90 days is still based on the cancellation.
    (RTB accounts did not count as active.)

    The non ability to place or trade a house to an account can happen, if the account took over or placed a house just before the last subscription ended. The timer for this does not continue to run until the account is reactivated.

    *Salute*
    Olahorand
     
  14. Schuyler Bain

    Schuyler Bain Lore Master
    Stratics Veteran

    Joined:
    May 19, 2008
    Messages:
    1,131
    Likes Received:
    1
    This happened to me a week ago. I had to page a GM, but they were more than happy to fix the issue and switch me to auto refresh. I had to wait less than 20 minutes for a response once the ticket was filed.

    If you are still not refreshing, page a GM.

    Best of luck
     
  15. hawkeye_pike

    hawkeye_pike Babbling Loonie
    Stratics Veteran

    Joined:
    May 15, 2008
    Messages:
    2,466
    Likes Received:
    11
    Had the same issue. Reactivated my second account after 90 days to refresh the house. The refresh failed, a GM had to fix it.
     
  16. Crysta

    Crysta Babbling Loonie
    Stratics Veteran Alumni

    Joined:
    May 12, 2008
    Messages:
    2,418
    Likes Received:
    73
    After 90 days its SUPPOSED to be decaying, I thought... and condemned even if you reactivate...
     
  17. Sarsmi

    Sarsmi Grand Poobah
    Stratics Veteran

    Joined:
    Apr 25, 2001
    Messages:
    5,789
    Likes Received:
    6
    Initially it just starts decaying and should fall at 95 1/2 days. They can go owned by OSI though if there are rented vendors on them, and at that point they are no longer fixable by GMs and will just cycle till they fall.

    If a house is decaying from non payment and you pay and have been in game longer than 24 hours and it isn't owned by OSI you can page a GM to get it refreshed. Might take a couple tries but it can be done (from what I've heard, I just pay through for all my accounts).
     
  18. Ezekiel Zane

    Ezekiel Zane Grand Inquisitor
    Stratics Veteran Stratics Legend

    Joined:
    Jul 29, 2003
    Messages:
    4,556
    Likes Received:
    113
    Yes it is supposed to enter decay after 90 days of non-payment. However, as long as you reactivate 24 hours before the house reaches IDOC then it is supposed to refresh. If you wait until the house is already IDOC to pay, then the house cannot be refreshed and will fall unless it is transferred.

    It's quite clearly explained in the playguide under House-Maintenance.
     
  19. hawkeye_pike

    hawkeye_pike Babbling Loonie
    Stratics Veteran

    Joined:
    May 15, 2008
    Messages:
    2,466
    Likes Received:
    11
    Yes, and exactly this does not seem to work properly.
    I always reactivate my account immediately when the house goes in decay mode.