I had a house as of yesterday that was decaying, was at the "greatly" stage. So I reactivated the account that was attached to it yesterday afternoon. Logged in, recalled around, opened the doors (all the things I was told in the past that used to work to refresh a house, no idea if they actually do work), and the house didn't refresh. As of today, the house is now "Owned by OSI".. I have no idea when the housing server refreshed why the house didn't stay with my account. I called customer service, they can't help. I have been waiting for hours now for a GM, haven't moved up the que at all. Can anyone please point me in the direction I need to go to get this fixed? This is a 12 year old account with loads of things in the house. What can I do??