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How am I supposed to buy High Seas if UOGamecodes does not accept my CC

Discussion in 'UHall' started by GreywolfUK, Nov 24, 2010.

  1. GreywolfUK

    GreywolfUK Sage
    Stratics Veteran Stratics Legend

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    As title say,

    How the hell am I supposed to upgrade to High Seas if they do not accept my CC, I just reactivated my account after a 6-7 month, really peeved off now, was looking forward to some new boat and dusting off my fisher.

    Oh and before anyone says PayByCash, they do not have it listed :(:(:(:(
     
  2. Babble

    Babble Guest

    Hand me the money I will see that it finds the right way!
    :p
     
  3. GreywolfUK

    GreywolfUK Sage
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    :p:p

    But seriously it is stupid that there is not another way to purchase the upgrades other than UOGamecodes, whats the point of advertising PayByCash as an alternative for things when PayByCash does not list the thing you want to buy.

    It is even more stupid when the PayByCash button is there on the screen just before the checkout.
     
  4. Babble

    Babble Guest

    ok some serious suggestions.
    Write their customer service an email detailing your problem

    IF you are LUCKY the support person will know what you mean and help you.

    Else try a PM to Cal here

    And you sure you don't just want to waste the money on booze?
     
  5. Wenchkin

    Wenchkin Babbling Loonie
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    Email them. Tell them you would like to purchase High Seas for UO and they'll ask you for a few bits of info to confirm you're the account holder and then debit the card you pay the account with. I got my code the same night that way.

    Wenchy
     
  6. Sevin0oo0

    Sevin0oo0 Guest

    Think it's that IP zip code match thing? That's stupid as hell, and as large as EA is, we're expected to believe that's how they do business worldwide? Doubtful.

    to the OP, sorry for your frustration, but maybe this is a warning sign?
     
  7. Aurelius

    Aurelius Babbling Loonie
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    It's more a sign of EA's attitude to their customers, and apparently to their own UO dev team since I know Cal was trying to get this sorted for a fair few people - seems he was able to fix individual problems, but the core issue is a truly idiotic website and a total lack of inclination for the people running it to fix it....

    Ongoing problems paying money to a company should never be allowed to drag on like this (http://vboards.stratics.com/uhall/224825-booster-pack-cant-buy.html covers the most recent batch since High Seas release, but it's a much, much older problem for many people), but when it comes to UOGamecodes they are completely a law unto themselves and even though they cost the parent company money, nobody seems prepared to sort them out.
     
  8. GreywolfUK

    GreywolfUK Sage
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    The main problem is I do not use my card to pay for my account, because they do not accept it there either, I have to use PayByCash to buy my codes, because they accept it without any problems, have done for years.

    But there is no harm in trying, might pop an email to PayByCash too. Thanks to everyone for their suggestions, will post later and let others know how it went :D
     
  9. Wenchkin

    Wenchkin Babbling Loonie
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    Maybe tell them you need to give them different card details will work. My card won't work on gamecodes so I tried the email as a last resort heh.

    Fingers crossed :)

    Wenchy
     
  10. Orgional Farimir

    Orgional Farimir Lore Keeper
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    Give them time. HS has only been out for 2 months we can't expect people to be able to buy it. The devs have much more important things to do, like reusing last years thanksgiving event.
     
  11. Tazar

    Tazar Guest

    Try the EA-Store... I always have better luck there...
     
  12. Lady Storm

    Lady Storm Crazed Zealot
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    Tazar 's idea has merrit try that, the problem might be if you are in the UK. The bank cards and home addys dont line up. Had others with same troubles from UK.
     
  13. Chad Sexington

    Chad Sexington Lore Master
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    I had the same problem. I might be because I'm outside the US right now and something's not matching up correctly, but I don't why. Buy it from the EA store instead: Ultima Online: High Seas

    It worked fine for me. I still can't buy tokens or other things from uogamecodes that the EA store doesn't have, but I just go to... uh... other sites for that stuff.

    :fight:
     
  14. Rumil of Lorain

    Rumil of Lorain Journeyman
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    I used the money for booze and painted savage women

    and then closed three accts still have three left but EA would have to turn out the lights before I close them
     
  15. Babble

    Babble Guest

    I still say he should hand over the cash to me
    *pouts*
    :p
     
  16. Aurelius

    Aurelius Babbling Loonie
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    Interesting ....

    Couple of weeks ago, trying the EA store failed when it detected you were not in the US, and it redirected you to your regional store (UK, for example), and those didn't list High Seas for sale - but someone seems to have got progress on that front, since I just looked at the UK store and it's now listed there!

    Ultima Online
     
  17. Hardy

    Hardy Lore Master
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    I had so many problems with this site, after a few pm's to Cal and an email to gamecodes support ([email protected])I've now been able to buy codes without any problems *touches wood*
     
  18. GreywolfUK

    GreywolfUK Sage
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    Tried EAStores, it is not even listed
     
  19. GreywolfUK

    GreywolfUK Sage
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    Never tried the UK site, I always go to the US one, I will have a look thanks for the info :D
     
  20. GreywolfUK

    GreywolfUK Sage
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    Same thing he said to me, looks like there is a bit of a communication problem still going on with UO and EA, EA website needs to start listing UO game and expansions on all EA Store sites, and not only sport games and the bloody Sims.

    Aurelius

    Your the man, now I am very very happy camper :) EAStores UK has it listed and has accepted my card, just wish bloody UOGamecodes would do the same.