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How do I give EA more money?

Discussion in 'UHall' started by Orgional Farimir, Apr 27, 2013.

  1. Orgional Farimir

    Orgional Farimir Lore Keeper
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    With the recent articles about EA's profits dropping like a rock and all of the recent layoffs I decided to do my part and activate a second account I have had sitting idle for a couple of years. Because it has been inactive it is not tied to my master mythic account.

    I attempt to log into the account manager page using the e-mail it was tied to I get a message saying the username/password is incorrect. So I click on the "fogot password" link and they e-mail me a webpage where I can change my password. I attempt to change my password I get a message "an error has occured", and my password doesn't change.
    Because of this I click on the help.ea.com link the e-mail have select to have someone call me back. After waiting about 10 minutes for a call he says he cannot help me that EA doesn't support Ultima Online. I attempt to do his job for him and tell him that this isn't an ultima online issue, but an EA issue since I can link all EA games to this account, and he repeats this is an ultima online issue and he can't help me. So I get frustrated and hang up.

    Being the optimistic person I am I figure well maybe I just got someone new, so I decide to call back. I call the number they called me from, select the options for Origin, sit on hold for 10 minutes to hear once again EA doesn't support Ultima Online.

    As I am typing this I have been waiting for 40 minutes (even though the web page says 25-30 mintes) to start a "live chat" with someone in hopes that they can help me.

    Is there anything else I can do? I figured with all of the layoffs if someone wanted to give EA an extra $12 a month they would glady take it, but I guess I was wrong.
     
    Gheed likes this.
  2. Gheed

    Gheed Certifiable
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    Time for EA to sell the old girl :)
     
  3. Orgional Farimir

    Orgional Farimir Lore Keeper
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    Well I am still waiting for the live chat to start, so I am just giving up. I guess that means one more person EA will have to lay off :(

    I even tried starting a second chat incase I was lost in the chat que.
     
  4. old gypsy

    old gypsy Grand Poobah
    Professional Stratics Veteran Campaign Patron PITMUCK

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    EA appears to be in need of a good defibrillator. o_O
     
    #4 old gypsy, Apr 27, 2013
    Last edited: Apr 27, 2013
  5. startle

    startle Siege... Where the fun begins.
    Stratics Veteran Stratics Legend Gilfane

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    Or a brain transplant from someone with even the tiniest bit of vision....
     
    #5 startle, Apr 27, 2013
    Last edited: Apr 27, 2013
  6. Tanivar

    Tanivar Crazed Zealot
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    At the account manager page:

    Give it the email and click Forgot password

    At the new screen, enter your email and click forgot password

    At Reset Your Password, give it your email and the letters

    Check your email for an Origon Account Password Help email

    Follow the link it gives and enter your new password.
     
  7. Orgional Farimir

    Orgional Farimir Lore Keeper
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    I did that, and just tried it again.

    I got this e-mail




    From: [email protected]This sender is in your safe list.
    Sent: Sat 4/27/13 6:47 PM
    To:


    Bioware Mythic
    Password Change Request

    Bioware Mythic received a request to change your EA Account password for XXXX
    To continue changing the password for this account, click here.
    If you did not authorize this, please contact the Support department.
    You may contact Support via help.ea.com. Click on “Contact Us” and follow the simple steps. If you are based in the US, this website allows you to leave your phone number for us to call you back.
    This is an automated email from the Account Management site for Bioware Mythic.
    Games Workshop, Warhammer, Warhammer Online, Age of Reckoning, and all associated marks, names, races, race insignia, characters, vehicles, locations, units, illustrations and images from the Warhammer world are either ®, ™ and/or © Games Workshop Ltd 2000-2013. Used under license by Electronic Arts Inc


    When I click the link to change my password and type in what I want it to be I get this message

    "
    Error


    There was an error processing your request
    Return to the homepage."


    So then I clicked on help.ea.com , tried to get someone to call me and tried online chat with no luck.
     
    #7 Orgional Farimir, Apr 27, 2013
    Last edited: Apr 27, 2013
  8. MissEcho

    MissEcho Slightly Crazed
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    This company is MORONIC

    I wish they would sell ultima online to a company that actually knows how to operate in a business environment, where they understand that customers are their bread and butter.
     
  9. Elden of Baja

    Elden of Baja Journeyman
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    The Account might not exist anymore
     
  10. Orgional Farimir

    Orgional Farimir Lore Keeper
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    That thought did go through my mind, but something is tied to that e-mail address. When i put in a fake e-mail it says nohing exists
     
  11. Picus of Napa

    Picus of Napa Slightly Crazed
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    What a joke...lol, good luck. I guess Bonnie can help you come Monday as that seems to be the extent of her job lately.
     
  12. Sir Crogus

    Sir Crogus Adventurer

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    yes politely ask The Dark Lady for assistance she'd be glad to have some more gold in the Ultima Online "dust filled coffers" :D
     
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