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How does one update a credit card/billing info on file?

Discussion in 'UHall' started by sablestorm, Mar 10, 2012.

  1. sablestorm

    sablestorm Certifiable
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    I have an active account with a credit card on file that I've used forever. In the old system, it was quite easy to update when the credit card was approaching that expiration date and they sent you a new one out with a new expiration date. I can't seem to figure out how to update the info with the new system, however. When I click update renewal, I see the credit card on file but it seems to assume you want to use it as is. I don't see an option for updating info for a card on file and if I try to re-enter the info, it says the card number isn't unique to the user. For me, it's just that my card was getting close to the expiration date and the credit card company sent me out a shiny new card with a shiny new expiration date. What if someone moved, however. They can't go update their billing info? Or am I just blind (entirely possible)?
     
  2. Frarc

    Frarc Stratics Legend
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    sablestorm likes this.
  3. sablestorm

    sablestorm Certifiable
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    Thanks Frarc. I was thinking that was for UO Accounts and not credit cards on file. Much appreciated.
     
  4. aoLOLita

    aoLOLita Sage
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    I am having the same exact problem. Unless EA or UO or Mythic or whoever in the heck is running billing now sends me a direct link to update cc info, my three accounts will be dropped to ...

    I tried below-everytime I hit "billing" its asays hit "subscriptions" - but nothing happens when I I click subscriptions...
     
  5. Frarc

    Frarc Stratics Legend
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    On top, select a account. (Just above the orange bar). Then go all the way down. Then click on update renewal.Then Choose the monthly cycle you want to be billed for.There you press continue, it takes you the the CC page. On that page look in the top right corner to change/update your CC info.
     
  6. Petra Fyde

    Petra Fyde Peerless Chatterbox
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