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How to change CSC?

Discussion in 'Account Management FAQ and Info' started by CorwinXX, Oct 11, 2012.

  1. CorwinXX

    CorwinXX Crazed Zealot
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    My Ultima Online 6 Month Subscription will end on 10/19/12. I want to pay for the next 6 months. But I have renewed my Visa so I believe I need to update my billing information (CSC).

    I have written to support@ultimaonline.com twice.

    The first time I was suggested to go to the web-interfece and fill a textbox that doesn't exists. I asked for more details and haven't got any answer.

    The second time I was send to read EA Help Center Ultima Online My Account / Billing Information where it is written

    Should I just leave the game or there are other solutions?
     
    #1 CorwinXX, Oct 11, 2012
    Last edited: Oct 11, 2012
  2. Petra Fyde

    Petra Fyde Peerless Chatterbox
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  3. CorwinXX

    CorwinXX Crazed Zealot
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    Thank you.

    I know how it could be done before the last chage of the web-interface. But now there is no a field for CSC on that form.
     
  4. Petra Fyde

    Petra Fyde Peerless Chatterbox
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    That's strange, I just checked and could follow all the instructions to reach the required page to edit a credit card.
    This is the screen you reach when you click on the 'Manage Accounts' link. You can see where our CC expired and that I edited and renewed the subscription. Obviously I've removed all personal information.
    manage.png
     
  5. CorwinXX

    CorwinXX Crazed Zealot
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    When I click the button "Edit" I get a popup with CARD INFO. There is no field for CSC code on this form.

    Is it not displayed for me only?
     
    #5 CorwinXX, Oct 12, 2012
    Last edited: Oct 12, 2012
  6. Vor

    Vor Grand Inquisitor
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    It's actually cheaper to buy a 6 month code from the Origin store and apply that, for some strange reason, than to use your CC directly. And much less trouble than dealing with the new system.
     
    #6 Vor, Oct 24, 2012
    Last edited: Oct 24, 2012
  7. Rhiannon

    Rhiannon Sage
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    I found this thread because my credit card is ready to expire soon as well. I have to click "Update Renewal" to update my credit card. When I click that, it tells me that it will immediately charge my credit card for whichever code I choose (I do monthly). So it sounds to me like I'll have to let my account expire first before I change my credit card.