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I can't log into the game

Discussion in 'UHall' started by Kaladin, Aug 30, 2011.

  1. Kaladin

    Kaladin Guest

    It's been months since I've played.

    I can't remember my password. I tried using account admin on the uo.com website. I have no clue how to "make it work."

    I opened an account but I can't even select my game as Ultima Online--it's not on the list.

    I tried putting in my email into the uo client, it doesn't work.

    I have no idea what to do. The old account admin isn't there and I have no clue how to make the new account management work.

    At the very least, I need to know how to cancel my UO account other than having to call EA.... seriously.
     
  2. Petra Fyde

    Petra Fyde Peerless Chatterbox
    Stratics Veteran Alumni Stratics Legend

    Joined:
    Jan 5, 2001
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    First a couple of things.
    Your email account is your EA account name.
    Your 'mythic master account' is your uo account with _uo tagged on the end. Don't try to do anything in the white, EA, account pages, you need to be in the gold/black Mythic area.
    Other than that the only thing I can do is link you to this:
    Account Management Part 2 - Dark Age of Camelot Wiki
     
  3. DawgOfWar

    DawgOfWar Guest

    I had the same problem. I finally figured out I was not linking my account to the email address. Maybe you are having the same issue.
     
  4. Kaladin

    Kaladin Guest

    I know my old uo account name.

    I know I set up an account with an email. And, UO was not anywhere where I logged in.

    That's all I know.