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In Queue for GM for 1 & 1/2 hours?

Discussion in 'UHall' started by Eric Ravenwind, Jan 26, 2013.

  1. Eric Ravenwind

    Stratics Veteran Gilfane

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    Is this normal wait time? Was in it last night for a good 3 hours.
     
  2. cdavbar

    cdavbar Lore Master
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    These days, I have learned there is only one thing a GM will come almost instantly for. Other than that, you can wait a week or longer at times and still be "normal" wait time.
     
  3. Madrid

    Madrid Slightly Crazed
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    Not sure what is normal and what isn't...

    I put a request in yesterday after waiting for about an hour I logged off.

    Then this morning a GM showed up and fixed my issue.

    What I found interesting was that the shard the GM contacted me on what not the shard where I sent my help request. So I logged out of one shard and the GM showed up on the other shard to help with my issue.

    I was under the impression that logging out would remove your help request entirely, apparently that's not always the case (which is actually a pretty good system).
     
  4. CovenantX

    CovenantX Babbling Loonie
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    All seems to be in the wording of your page/request. if it's simple and straight to the point they seem to show up much faster, and you're less likely to get an automated response.
     
  5. Eric Ravenwind

    Stratics Veteran Gilfane

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    I said, "I can't seem to claim my 48th month Vet. Reward. My account age is 49 months. Please help!"
     
  6. CovenantX

    CovenantX Babbling Loonie
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    seems pretty straight forward =D

    Does the vet reward gump come up when you log in?

    if you play the CC with UO-Assist, make sure you don't have it set to auto-cancel vet-rewards (on the "common" tab)
     
  7. Eric Ravenwind

    Stratics Veteran Gilfane

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    No gump - auto cancel vet rewards is off.
     
  8. Lady Michelle

    Lady Michelle Sprite Full SP
    Stratics Veteran The DarkOutlaws, TDO

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    check each of your characters profiles that will give you the age of each character seems like some age faster than others.
     
  9. Eric Ravenwind

    Stratics Veteran Gilfane

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    still waiting..
     
  10. LordDrago

    LordDrago Certifiable
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    No this is not normal. Normal wait time is much longer. :D
     
    Sauteed Onion likes this.
  11. Eric Ravenwind

    Stratics Veteran Gilfane

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    omfg... STILL waiting!?
     
  12. Flagg

    Flagg Sage

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    I paged about house decay issue last year. Reply took bit under three weeks. Don't hold your breath.
     
  13. Winker

    Winker Babbling Loonie
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    I paged about my personal bless deed not working after a shard XFer i did. It took them 3 days to turn up and i thought i was in trouble when the GM popped up in front of me. I had forgot all about the GM call i had made and he had to remind me. But it got fixed in the end. Just took longer than i thought.
     
    #13 Winker, Jan 27, 2013
    Last edited: Jan 27, 2013
  14. Eric Ravenwind

    Stratics Veteran Gilfane

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    Ok, i just woke up and logged in and paged. Lets try this again.. 8:45am (EST)
     
    #14 Eric Ravenwind, Jan 27, 2013
    Last edited: Jan 27, 2013