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Incorrect Code Form

Discussion in 'UHall' started by mspossi, Nov 7, 2015.

  1. mspossi

    mspossi Journeyman
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    Hello! I bought a token in EA store but I think is that is wrong format it is:
    xxxx-xxxx-xxxx-xxxx-xxxx-xxxx-xx .
     
  2. Gilmour

    Gilmour Certifiable
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    codes normally work, if its a promotional code and it doesn't fit in input box ingame, you can effectively remove the dashes, and it should work.
     
  3. BeaIank

    BeaIank Babbling Loonie
    Governor Stratics Veteran Campaign Supporter

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    I always get codes in that format now and they always work.
    I just need to check that when copying from the e-mail, it didn't copy an extra blank space at the end of the code when pasting.
     
  4. mspossi

    mspossi Journeyman
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    Hello!
    Aye!
    I received a correct answer format is:

    XXXXXX-XXXXX-XXXXX-XXXXX-XXXXX if you received remember you have 26 words and write in the correct format and ready:thumbsup:
     
  5. Capt. Lucky

    Capt. Lucky Crazed Zealot

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    Didn't they fix this like 6 months ago? Hello bug! Welcome back!
     
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  6. Fridgster

    Fridgster Lore Master
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    Mind boggling. :rant2:Even the worst of the lamest, most overrated, inept online games has a smooth transaction system. It's were you get your fricken money! Here you get to... Deal with incorrect code formats, a general disregard for people TRYING TO PAY THEM, perhaps the most confusing account management system. They make it harder for you to pay them... Have an account problem? First try this email then try this 800 number, oh your in another country, well then call this number, try this email, hold on let me light this ring on fire so you can jump through it or if all that fails you can just email Messena. Not a jab at Messena at all, it's unfortunate that she actually has to deal with this nonsense. :rant2:
     
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  7. cazador

    cazador Crazed Zealot
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    6:5:5:5 is the correct format. I still have to change mine


    Sent from my iPhone using Tapatalk
     
  8. BeaIank

    BeaIank Babbling Loonie
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    I haven't had to change mine in forever. This is weird.
    All I always had to after they fixed it was to check for an extra blank space at the end of the code.
     
  9. Gilmour

    Gilmour Certifiable
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    ingame promotional code redeem doesn't read dashes at all, doesn't matter where the dashes are as long as the entire code fit in the box, can even remove em entirely. :)