When you have to search for an hour to find the answer to a problem that should have been fixed ages ago, and you know you PERSONALLY could fix in 10 minutes with access to Origins automated email system by changing the sent code format to 6-5-5-5... Can someone get fired over that? Seriously... Whoever is dropping the ball so badly and has their job still in this economy... I just don't get it. Edit: If the zombies in that department need me to write them some regex to change the codes, I'll take 30 seconds and do it for them. Cause this issue needs to be fixed.