A couple days ago I lost my Garden Shed vet reward and all items in it disappeared, when I put house into customization mode. It simply vanished and not in house crate. Then this morning the Boiling Cauldron vet reward that doubles as container. Dropped all items in it, to the floor, when I entered customizing mode. When I was done, cauldron popped back up. But items stayed on the floor beneath it unsecured. Sorry I had to edit this. The Boiling Cauldron is not a vet reward. It is a Heritage token item. I have paged GMs. On Garden Shed they are investigating. And no response yet on Boiling Cauldron. So I don't know if my house is jinxed or if it's an all over the shard thing. But keep an eye on your vet reward containers, if you customize. Thanks and have a great day!