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kings collection problems

Discussion in 'UHall' started by Dixie of Chesapeake, Feb 17, 2014.

  1. Dixie of Chesapeake

    Dixie of Chesapeake Journeyman

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    anyone else had problems with this? i just bought the upgrade got my code, went to acct management. selected the acct i wished to upgrade "the hubbys" it updated on the acct management page. he types in the code in game "exactly...5 or 6 times" and he keeps getting the message that the code is invalid. now i know it upgraded because its letting him craft the newer stuff, but no box of items =( . anyone else had this happen? its also on Formosa that he tried to claim it on, i dont know if the shard matters or not.
     
  2. Ru TnT

    Ru TnT Seasoned Veteran
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    i think you have to change the format of the code. original code from website/email 4-4-4-4-4-4-2, change it so it looks like this 6-5-5-5-5.
     
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  3. old gypsy

    old gypsy Grand Poobah
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    Dixie of Chesapeake likes this.
  4. Spawn DF

    Spawn DF Adventurer
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    From where do you bought the kings collection code?
    Can`t find it anywhere. :(
    It`s not in the Origin shop (german site).
     
  5. pumpkin_escobar

    pumpkin_escobar Journeyman

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    Still can't believe this isn't fixed yet... Do they want to make money!?
     
  6. pumpkin_escobar

    pumpkin_escobar Journeyman

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    Just enter the first 6 digits then -
    Then go 5 digits with the rest using - at the end of each group of 5
     
  7. Dag Nabbit

    Dag Nabbit Seasoned Veteran

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    https://www.origin.com/en-us/store/-ANW.html

    Edit: Can you buy from the US site?
     
    #7 Dag Nabbit, Feb 18, 2014
    Last edited: Feb 18, 2014
  8. Spawn DF

    Spawn DF Adventurer
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    No, I get redirected to the german site.
     
  9. kongomongo

    kongomongo Lore Master
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    I had the exact same problem yesterday. A friend recommended to use an america based proxy to fill the basket and go to checkout. Right before you enter security details you can turn off the proxy (otherwise youre sending private data to untrusted people) and finish purchase as normal
     
  10. Spawn DF

    Spawn DF Adventurer
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    Ok, after work i will test it with proxy.
     
  11. Dixie of Chesapeake

    Dixie of Chesapeake Journeyman

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    Thank you guys so very much , ima go see if that will fix it right now =)
     
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  12. old gypsy

    old gypsy Grand Poobah
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    Hope you got it. It's a nice collection! :)
     
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  13. Spawn DF

    Spawn DF Adventurer
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    That is really annoying. :mad2:
    With proxy i can checkout with my order
    but
    1. if i turn off proxy - pay with Paypal, back to Origin, my order was cancelled from Origin
    2. with Proxy on - cant pay via Paypal because of the IP
    and i dont want to pay with any of my CCs at Origin

    :rant2:
     
  14. kongomongo

    kongomongo Lore Master
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    Oh! Didnt try with paypal, it worked for me with cc :/